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Terrible customer service. Charged for titles I did not want and after canceling my account they continued to bill me.

Called their phone number several times, stayed on the phone 10 minutes or longer and was hung up on without reaching a representative each time.

10 out of 10 would not recommend. Terrible company.

Product or Service Mentioned: Disney Movie Club Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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DMCMemberAdvocate
#1503704

I am so sad to read this. That is not the type of experience we want you to have.

Please let us help!

Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.Priscilla, Member Advocate, Disney Movie Club

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