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Called the 1-800 numbers but all I got was an electronic voice, could not access a live person. I need a question answered but now I guess I will have to return the movie and write a letter and hope they respond that way.

This is so disheartening! The movie they sent us is a blu ray, we need just a dvd. On the original order form we checked dvd, not blu ray. How can I get a live person?

Is there a phone number I can call to speak with someone? This is totally ridiculous! Why is it so difficult to speak with someone? Disney is a good company and usually there isn't a problem, especially to speak with a live person.

I was unable to get a phone number from the phone company when I called 411 today! What a hoot!!

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

Location: Tampa, Florida

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DMC M

Good day,

I would like to introduce myself. My name is Priscilla, I am the Member Advocate for the Disney Movie Club.

I would like to give you my Member Advocate teams direct phone number: 800-459-7002.

Please give us a call and we would be happy to assist you with all your Club needs.

Thank you!

Priscilla

Member Advocate

Disney Movie Club

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reply icon Replying to comment of DMC M

Yes, and when you call this number.. itโ€™s disconnected.

I hate I did this movie thing. Itโ€™s a mess and they do not have a way to contact a live individual.

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