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15 comments

I followed the 4 movie deal for $1, the trick is that you have to register to be a member, but I don't want to be a member in order to get the movie you had selected. I don't want to be a member, I just wanted the movies for my daughter.

They don't let you cancel your register or membership when you try to cancel and go back. When you first put an order in they let you pick the movies that you want, but when you check your order the movies are on hold.

That means it's never been put in to oder. So now they have your info but no Movie!!!!.

Location: Philadelphia, Pennsylvania

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Guest

I cancelled my subscription last year and was charged $135 today. I want a refund immediately.

DMC M
reply icon Replying to comment of Guest-1895986

That is not the type of experience we want you to have. Please let us help!

Give my team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday โ€“ Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. Priscilla, Member Advocate, Disney Movie Club

Naviah Ywr

I accidentally ordered two of the same movies how do I cancel my order ???? HELP

Guest

Not true. I received all 4 of my movies just yesterday and only spent $1. They give you quite awhile to purchase the other movies and it's a pretty good deal to be honest.

Guest

I really don't want to be on the Disney movie club and rebuted my money. I cancel the membership last month

Guest

did it by mistake please cancel my order now gracais and debuted my money

DMC M
reply icon Replying to comment of Guest-1508061

We can help, but we need more personal information in order to locate your account. Please give us a call directly at 888-257-9100, 8 a.m.

to 1 a.m., EST, Monday - Friday so we can assist you further with this.

We look forward to making this a good experience for you. Priscilla, Member Advocate, Disney Movie Club

Guest

How do you cancel an order?

DMC M

I am the Member Advocate for the Disney Movie Club. Let me help explain how the Club works:

When you sign up for your Disney Movie Club membership, you receive an initial discounted order with a commitment of purchasing a certain number of movies at full club price within 2 years.

These can be any movie of your choice to fulfill your commitment. We want you to get the movies you want.

If you are unable to meet your commitment within your commitment period, your credit card may be charged for the full value of the reduced-priced movies you have received

There is a Featured Title program that comes along with the Club membership ~ here is how the Featured Title program works:

The Featured Title program is part of your membership agreement with the Disney Movie Club. Here is how it works: About every 3-4 weeks, up to 15 times a year, we send a Featured Title notification to every member.

It is every memberโ€™s responsibility to respond to the Featured Title by the date indicated on the notification. You are not obligated to purchase the Featured Title selection. You are welcome to order other selections in its place or nothing at all. However, if a response is not received by the due date, either declining or accepting the Featured Title, it will automatically be shipped and billed to you.

If you have a credit card on file to be used as payment, it will be charged on the date of shipment.

Simple ways to respond at your convenience are: -Call our 24-hour automated phone system at 800-382-4527. -Visit our web site at www.DisneyMovieClub.com. -Return your Feature Title card by the due date indicated.

If you would like to join the Club or have further questions, I would be happy to answer them for you! Please do not hesitate to contact me directly at memberadvocate@movieclubinfo.com or 800-459-7002, 9 a.m. to 6 p.m., EST, Monday โ€“ Friday.

I look forward to providing you with a Magical Disney experience! Priscilla Member Advocate Disney Movie Club

Guest

Same problem and now I don't know how to cancel it.. I have a 1$ charge on my account

Guest

I'm sorry, but did you not read the information you AGREED to, buy purchasing the DVDs at $1?

Seriously .... You are at fault in this instance.

DMC M

This is definitely not the experience we want you to have with the Disney Movie Club! Please contact us directly for so we can look into your account and see what is going on for you. We can be reached at 800-459-7002 or by email at memberadvocate@movieclubinfo.com My team is here to help you resolve any of your concerns so your experience with the Disney Movie Club is a good one.

Priscilla

Member Advocate

Disney Movie Club

Guest
reply icon Replying to comment of DMC M

How can I cancel my membership right now?

Guest
reply icon Replying to comment of DMC M

I was charged 39 dollars for I don't know what I've nevered received nun of the movies so i would liked to know how can I get my money back

DMC M
reply icon Replying to comment of Guest-1373505

Carlos,

Please give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday โ€“ Friday, or email me directly at memberadvocate@movieclubinfo.com with details and so we can look into this further for you.

Priscilla

Member Advocate

Disney Movie Club

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