The initial deal lured you in but I can tell you the service after they have you on contract is terrible.
Here is the issue. Lets say the next big movie is coming out. Great, we will charge you when the order ships. However, here is the scam. They create a shipping label months in advance and charge your credit card. Shipping says the item is awaiting shipper item. Now, I pay interest for an item I don’t have and DMC knows won’t ship for months. Now fast forward to the actual release. The item should ship and arrive at your door right? Wrong. 2 weeks later still no dvd and still being charged interest.
Customer service tells me wait 2 more weeks and call them back. This is some pre internet, catalogue order level of service.
Also, once you do cancel they lock you out forever. You can’t log in or call with your member number. So make sure nothing is pending and you’ve deleted your credit cards bc they will still try to bill you after canceling and unless your card company helps you out you can’t stop it.
Anyways take a minute to file a complaint with the FTC as these are all illegal tactics for a “magical” company.
Product or Service Mentioned: Disney Movie Club Shipping Service.
Reason of review: Order processing issue.