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Update by user Feb 23, 2020

No one has confirmed with me that proper action is being taken.

Original review posted by user Jan 24, 2020

Charging me and sending monthly movies, but not letting me be able to access my account because it is now disabled. So how am I supposed to cancel the transaction, when you won't give me any access to my own account that you are stealing roughly $31 monthly.

Product or Service Mentioned: Disney Movie Club Account.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $62.

Preferred solution: Let my account be closed an no more payments be withdrawn from this account ever. Will not seek reimbursement of last purchases if all is dropped now..

Disney Movie Club Cons: All.

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Same thing is happening to me, I'm loçked out my account and cant get a hold of a person to correct this, I'm freaking mad, I ordered once in November and it's locked me out, Wants me to pay to text support, Get it together Disney! Not good business at all!


I was going to order but now after reading the reviews I have decided not to.


Oh no! That is not the experience I want you to have with us.

Please let us help! Give me a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. Priscilla, Member Advocate, Disney Movie Club

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