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Okay this was a pain in my ***. So I noticed I was charged 3 times in August for the same product for some unknown reason or another. So I decided to call in with my Bank and started the painful process of trying to get my claim. Of course three times they disputed it...
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DMCMemberAdvocate
DMCMemberAdvocate

That is not the feeling we we want you to have with the Disney Movie Club. Please let me help! Give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email...

rheinatjoa_23
rheinatjoa_23

Hi there, I’m having a same problem with you, may I ask what’s the number that you ised to reach them? Thank you

3.2
I liked
  • Favorite movies listed
  • Customer sevice
I didn't like
  • Thiefs
  • Whole setup
  • Website cluttered too hard to find specific things
#1146113
Reply to reviews
I did the 5 blu-ray offer, received my movies with no problem. The beginning of February 2016 I called because I couldn't log into my account to order my last 3 movies, they had closed it because they said my address was wrong. I was informed that my 3 movies didn't...
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DMCMemberAdvocate
DMCMemberAdvocate

Oh no! Please let me get this resolved for you. That is not the type of experience we want you to have. Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – ...

1.5
#1017474
Reply to reviews
I signed up for DMC and received my initial dvds for my daughter and everything was going great. I made a purchase for my first DVD as part of the contract "inside out", still everything was going perfect. Then the dvds that were featured were boring so I kept skipping...
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DMCMemberAdvocate
DMCMemberAdvocate

Oh No! That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me dir...

Anonymous
Anonymous

Exact same thing here they already started billing my card with a $5.00 charges.

1.8
#990366
Reply to reviews
I have not belonged to Disney Club long but I am very disappointed. Their sales are not really sales but the constant irritant is that it is difficult to find the offer that you have to accept or decline. Should be right there when you sign in but you have to look for...
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DMCMemberAdvocate
DMCMemberAdvocate

I am so happy to hear that you experienced a good resolution! If I can do anything in the future, please let me know. PriscillaMember AdvocateDisney Movie Club

DMCMemberAdvocate
DMCMemberAdvocate

I would like to introduce myself. I am the Member Advocate for the Disney Movie Club and I would like to help. Please email me at memberadvocate@movieclubinfo.com or give me a...

1.7
I didn't like
  • Mistakes that i end up paying for
#767382
Reply to reviews
I had ordered the Dalmatians movie, paid 1st over the phone through Visa debit which I was told went through, then received a notice to pay in the mail a week later so then I paid by cheque on April 9th and was cashed on April 27th and as well I pre ordered the Tinker...
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Anonymous
Anonymous

First of all It plainly states that they do not accept debit cards. Second you need to learn how to spell. It is CHECKS! A third it is *** to play a picture of a bank account ...

Anonymous
Anonymous

Big rip off migt give u little discount on first move and then the night mare will start they will keep lot of thing hidden in fine prints and they will keep chrging you for a...

1.0
I didn't like
  • How they handled the complaint
#655447
Reply to reviews