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Disney Movie Club - Cancelled Membership 4 times! Still getting member mailings!
I have contacted them via email and phone to cancel my membership. The first time was in March of 2017, I believe. They sent me dvds that I did not order (yes, I did decline on time). Then charged my debit card. Luckily, my card had expired the previous month and it...
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DMCMemberAdvocate
DMCMemberAdvocate

I do care! Please let me help! That is not the type of experience I want you to have. Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me ...

1.0
I didn't like
  • Customer service
#1163463
Reply to reviews
I found that Disney once again has submitted an order that was not authorized for DVD's I have no interest in, this is the third time in 2 months. I called and told them to cancel it and asked why they are fraudulently sending orders I did not place and I was told...
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DMCMemberAdvocate
DMCMemberAdvocate

Greetings!That is certainly not the type of experience we want you to have with the Disney Movie Club. I can help! My name is Priscilla, and I am the Member Advocate for the D...

Anonymous
Michael seager

Few months ago the Disney movie club sent me movies I never ordered trying to charge me $40 bucks for that I never ask for the management does t care about the customers at al...

2.1
#1166818
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Disney Movie Club - Scammy and completely untrustworthy
Disney Movie Club - Scammy and completely untrustworthy
Disney Movie Club - Scammy and completely untrustworthy
So I go to make a payment on something and for a second AND third time DMC plays imaginary check out with my account. I haven't been on the website for a few weeks so that's how I know it wasn't me and the only person that lives with me is my husband. This isn't the...
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h.kitchener
h.kitchener

Avail yourself of the dispute process with your card issuer and be thankful you didn't give them your bank info or use a debit card.

1.7
I liked
  • That with vip you can get free pins
I didn't like
  • Getting to a person is near impossible
  • Scammy and fake charges to your card
#1140975
Reply to reviews
Disney Movie Club - Unauthorized charges and orders
This is now happened to me more than once which makes we think that the entire club is a scam. First, I believe this is a third party that manages the club, not a directly owned Disney company as I have never been disappointed in any Disney product or service as I have...
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2.1
I didn't like
  • Product and advertisment fraud
  • Practices and customer relations
  • Way you do things
#1141096
Reply to reviews
Okay this was a pain in my ***. So I noticed I was charged 3 times in August for the same product for some unknown reason or another. So I decided to call in with my Bank and started the painful process of trying to get my claim. Of course three times they disputed it...
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rheinatjoa_23
rheinatjoa_23

Hi there, I’m having a same problem with you, may I ask what’s the number that you ised to reach them? Thank you

3.5
I liked
  • Favorite movies listed
  • Customer sevice
I didn't like
  • Whole setup
  • Website cluttered too hard to find specific things
  • Thiefs
#1146113
Reply to reviews
I'm consistent on checking the featured titles and declining if it's not something I want. I thought the rules were you had 24 months to buy 5 titles, and if you don't respond to the featured ones you get charged. Well, I just got charged 32.50. I declined the December...
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DMCMemberAdvocate
DMCMemberAdvocate

Let me help you please. The Featured Title program sends you notification about every 3-4 weeks, with two additional selections per year for up to 15 buying opportunities per ...

Anonymous
sjp

Take this from an experienced, pissed DMC club member. Never just "refuse" one of their shipments. Spend the $4.00 or so to return it via Media Mail. I returned one of their s...

#1166641
Reply to reviews
Don’t waste time or money with this borderline scam. All I wanted was a dvd of the original 1967 jungle book, I thought going directly through Disney would be great. You sign up for a bunch of movies for $1 each and one at regular price, this enrolls you into a...
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DMCMemberAdvocate
DMCMemberAdvocate

Good afternoon,I understand you are frustrated with the Disney Movie Club and I am here to help!I can fully explain the Club, answer any questions about your account and help ...

2.5
#1184523
Reply to reviews
Go to store and buy... do NOT join this club!! PLEASE READ...debit/ credit card fraud. It's not worth the hassle. We ordered our initial title with four or five other movies. After that we were never allotted the time to send in our orders before this company was...
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DMCMemberAdvocate
DMCMemberAdvocate

I certainly regret your frustration with the Disney Movie Club. But I am here to help! Sounds like it was a Featured Title we must have missed hearing a response from you on. ...

1.4
#1184764
Reply to reviews
Disney's club membership is a shame and marketed with evil trick. Its a pain on your neck, please be careful. Once you buy only God can help. Overtime they will bill you if you don't decline it online. Sometime if you forget then you need to send them mail. Its waste...
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DMCMemberAdvocate
DMCMemberAdvocate

That is not the type of experience we want you to have. Please let me help! Give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at mem...

1.0
I liked
  • Movies
I didn't like
  • Getting to a person is near impossible
  • Practices and customer relations
#1164008
Reply to reviews

Contact Disney Movie Club

Mailing Address:
Disney Movie Club
P.O. Box 738
Neenah, WI 54957-0738
Phone:
(888) 257-9100
More
I ordered from Disney for my Sunday School Children as Christmas Gifts. I figured they would be great gifts every parent would gladly add to their collection. Movies are gifts that aren’t grown out of quickly and last forever. The disappointment was great. I waited...
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1.2
I didn't like
  • Dismissed after charged no product 3 months
#1192746
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