Disney Movie Club Reviews and Complaints
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5
Issues
resolved
631
Total
reviews
$22.3K
Claimed
losses
$159
Avg
loss
190K
Page
views
What was your experience with Disney Movie Club?
Customers don't like
- Customer service
- Whole set up
- Problem resolution
Customers like
- Selection
- Price
- Movies ordered
Disney Movie Club - The wrong movie was sent to me
This is the second time the wrong movie has been sent. I was supposed to get Black panther and you all sent out Star Wars The last Jedi. I do not like the new Star Wars movie so this is a disappointment. Also I paid for a gift two years ago now and never received it. I’m getting real upset with you all.
Disney Movie Club - Just wanted to cancel membership
Can't understand the rep and keep repeating himself. Also only signed up for the dollar price and was charged over sixty dollars also called 2 weeks ago to cancel and was hung up on
I placed a $99 order on 4-24-18 and in the order I received 2 movies I didn't order and I didn't receive 2 movies I did order. I am hearing impaired so I emailed them and for some reason they sent me only one of my missing movies. So I called and it took 5 calls just...
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I didn't like
- Incomplete order and useless customer service
Disney Movie Club - Joined club May 7 , $5.00 takem from debit card but no
I was told that my order had been canceled because my current address is associated with a previous account that was sent to collections. Not my name, phone number, debit card, or my email, even though I have NEVER ordered any Disney offer since moving in to this home just 2 yrs ago. I'm being punished for moving into a home that had a customer who had previously ordered this movie club!
Disney Movie Club - Cancel orders
I got charged for stuff i didnt order.
Disney Movie Club - Account over charge
Was not expecting a charge on Star Wars I would not have like that called would have wanted my money refunded almost overdrawn my count I don't want it to hassle the send it back and try to get my money back
Disney Movie Club - Account over charge
Good to go thank you.
Disney Movie Club - Horrible
You guys charged me over $60 this month, and now I'm negative on my bank account and I get charged $34.50 for over draft fees.
Disney Movie Club - Want my money back
I only asked for 4 movies for a dollar. I did not ask or receive any extra movies for my Account to be charged monthly! I'm disappointed and I want all my money back . Asap!! I don't even have any movies for month of April or anything since the 4 movies I got for a dollar
Similar to Disney Movie Club
I had three different acccount balances quoted with in days of eachother and when i asked why no amswer was give to satisfactory. Also i bought and paid for over two hundred dollars worth of movies then recieved a email and letter saying that i missed a payment 3 moths...
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