Unclaimed
Disney Movie Club Reviews
33.1K
CLAIMED LOSSES
973
TOTAL REVIEWS
240K
PAGE VIEWS
9
ISSUES RESOLVED
Disney Movie Club Reviews
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Verified Reviewer New ReviewerAccount charged
Just checking on what I bought, because I didn't know. I had no problems, other I didn't remember receiving the notice for yhe movies I bought
1 comment
ID
Location
Grand Junction, Colorado
New Reviewer
Cancel account
i am still waiting for mailing label to return unsolicited dvds i have not seen account credited. and cancelled
1 comment
ID
Location
Nashville, Tennessee
Preferred solution
return mailing label and proof of cancelation
They sent a dvd of month that I declined
I had declined dvd of month. They sent anyway which then I have to waste my time calling to try to resend.
1 comment
ID
Location
Kingsport, Tennessee
New Reviewer
I didn't make a order and money was took out of my account
I had money took out of my account and I didn't make a purchase I want my money put back in my account
1 comment
ID
Location
Tulsa, Oklahoma
Loss
$44
Preferred solution
Full refund
New Reviewer
You have carded my card twice for 28 dollars and I'm no member! I want my money
You charged my disability card twice for movies I never got or ordered I'm 48 I don't have a DVD or blue ray I stream!
User's recommendation: I can't screenshot shot gov disability card you charged me 28.50 on 4/2 and 28.50 on 4/4 that's my medication money I don't have Disney account I need my money asap that's all I have to live off !
1 comment
ID
Location
Denver, Colorado
Loss
$57
Preferred solution
Full refund
Please quit taking money off my card, I have called a canceled this and y’all took off in January I want that money loaded back on my card.
Trying to take money off my card and also y'all took off in January of 31 dollars and I need that back on there and I also canceled this membership.
1 comment
ID
Location
Dyersburg, Tennessee
New Reviewer
Refund my card please
We want to cancel our membership out for good I called to get it canceled and they gave me the run around so I want the money back on my card or you will be hearing from my lawyer so please refund me now please the lady I talk that I talk to me I had to pick 5 movies then I can me and my husband can have our membership canceled so please put the money back on my card
User's recommendation: Refund me please.
1 comment
ID
Location
Whitesboro, New York
Pros
- Never disappointed with my selected dvd purchases
Cons
- Money
Loss
$91
Preferred solution
Full refund
New Reviewer
Unauthorized payment
You guys made an authorized payment on my card I did not make that payment at all. This needs to be resolved because thats money from my childs food help
1 comment
ID
Pros
- Movies ordered
Loss
$28
Preferred solution
Full refund
New Reviewer
I have a transaction on my account and I contacted the other numbers they said they don't recognize it and they hung up on me
I had a transaction of 1796 on my account I contacted the customer service couldn't get through found another number and she said she didn't recognize my information.
1 comment
ID
Cons
- Way you do things
- Will not help you with any complaints
- Advertisement fraud
Loss
$18
Preferred solution
Full refund
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New Reviewer
Payment issues
I called because they took $49.99 out my account and i dont have your subscription i want a refund because i did not authorize this can you help me
1 comment
ID
Location
Charlotte, North Carolina
Loss
$50
Preferred solution
Full refund
New Reviewer
I cannot make contact to cancel a bogus membership and void an invalid purchase invoice.
This company is horrific to contact. My problem started with this company last summer. I received an order of 4 video's, in a different person's name, but sent to my address here in NJ. The scam artist had somehow gotten my identity and credit card number off of my "secure" Amazon Prime Account. He billed it to my Amazon Credit Card. It took me forever to contact Amazon and Chase Card Services to nullify the bill. Today, January 11, 2022, I received an "Amount Past Due" $90.36, no merchandise, but my name and address has been used. This company Disney Movie Club is the worst company to try and resolve an issue.
User's recommendation: Don't deal with this company. Their customer service is non-existent.
1 comment
ID
Location
Hammonton, New Jersey
Loss
$90
Preferred solution
Full refund
New Reviewer
Unauthorized payment I'm not a member and I haven't bought anything
I dont want a membership and I dont have one I dont have the money to have this anyways Im a single struggling mother
User's recommendation: I wouldn’t have anyone use this at all it’s awful.
1 comment
ID
Location
San Antonio, Texas
Loss
$30
Preferred solution
Let the company propose a solution
New Reviewer
I'll just throw $30 off my card yall was supposed to unsubscribe me from this
You always supposed to unsubscribe me months ago and you all done took my baby's money off my card so I would appreciate if you all put my money back on my card because that's not my fault that you all did not unsubscribe me I put in for you all to unsubscribe me so put my money back on my card The New Year y'all stealing from people
User's recommendation: NO NOT AT ALL.
1 comment
ID
Location
Chicago, Illinois
Loss
$32
Preferred solution
Full refund
New Reviewer
My full refund back to my credit card
This company allowed people to get scam out of their money off their credit card now and this company just took off my credit card the amount was $32.82 off my credit card on December 31,2021 and I am still waiting for my refund back to my credit card because I did call this company on the December 31,2021 and I was told my full refund is going to be back on my credit card and still not on my credit card
1 comment
ID
Loss
$33
Preferred solution
Full refund
New Reviewer
I want my money back to my credit card now
I'm very mad that at this company let people scam people out their money and this company took off my credit card was $32.82 and I really want my money back to my credit card now
User's recommendation: No because I was never was a customer with this company.
1 comment
ID
Location
Albany, New York
Loss
$33
Preferred solution
Full refund
New Reviewer
Someone hacked account and order movies
You took $32.82 off my credit card today and I didn't order anything today. I very much *** off you let people scam out other people .
1 comment
ID
Location
Albany, New York
Cons
- Thiefs
Loss
$33
Preferred solution
Full refund
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Disney Movie Club
Please log on to your Membership at DisneyMovieClub.com and chat with a Cast Member and we would be happy to help you with this! Priscilla, Member Advocate, Disney Movie Club