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I found that Disney once again has submitted an order that was not authorized for DVD's I have no interest in, this is the third time in 2 months. I called and told them to cancel it and asked why they are fraudulently sending orders I did not place and I was told...
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Anonymous
annoyedintexas

Yes! This just happened today. Another order shipped that I clearly said "do not ship" on the website choice option. This after returning the last 3 orders on the same day and...

2.1
#1166818
Reply to reviews
I'm consistent on checking the featured titles and declining if it's not something I want. I thought the rules were you had 24 months to buy 5 titles, and if you don't respond to the featured ones you get charged. Well, I just got charged 32.50. I declined the December...
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Anonymous
sjp

Take this from an experienced, pissed DMC club member. Never just "refuse" one of their shipments. Spend the $4.00 or so to return it via Media Mail. I returned one of their s...

#1166641
Reply to reviews
Disney's club membership is a shame and marketed with evil trick. Its a pain on your neck, please be careful. Once you buy only God can help. Overtime they will bill you if you don't decline it online. Sometime if you forget then you need to send them mail. Its waste...
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1.0
I liked
  • Movies
I didn't like
  • Practices and customer relations
  • Getting to a person is near impossible
#1164008
Reply to reviews

Disney Movie Club - Bad business or either a scam and have stolen my money.

Disney Movie Club
#1169655
1.0
Details
There was money taken from my card for movies. I was told to send movies back and money will be put back. I have returned the movies but disney movie club havent returned my money. This is wrong.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
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Disney movie club

Disney Movie Club
#1169163
1.0
Details
Do not waste your time with this company.
Comment
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Disney Movie Club - Don't like it

Disney Movie Club
#1168332
1.4
Details
didnt know you cany leavr membership
Comment
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Disney Movie Club - Unauthorized deliveries

Disney Movie Club
#1163950
2.4
Details
My 2 year membership agreement was unfulfilled with 4 movies left to buy. My 2 years was wrapping up and I received two deliveries of unauthorized purchases of movies that were in my online shopping cart and my debit card that was on file.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Disney Movie Club - Cancelled Membership 4 times! Still getting member mailings!
I have contacted them via email and phone to cancel my membership. The first time was in March of 2017, I believe. They sent me dvds that I did not order (yes, I did decline on time). Then charged my debit card. Luckily, my card had expired the previous month and it...
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1.0
I didn't like
  • Customer service
#1163463
Reply to reviews
Even though I respond online in a timely matter and decline the featured selections, I keep receiving the movies and am charged for them. This is after I have received email confirmations of my declining featured selections. Costs are overpriced, I believe. I don't...
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#1162568
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U guys charded my card 40 dollars i dont want the subcstion if is cost money every month
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Anonymous
Dalton

I just made the mistake of signing up this morning. I read all of the fine print and saw nothing about being charged a monthly membership fee. Did you figure out if its every ...

#1156896
Reply to reviews
Found a $40.39 charge to c.c. card from Disney Movie Club. Mine you i am unable to decline any feature titles for over a year due to the inability of the company to ship to a P.O. Box and never updated my c.c. card. So i called customer service and spoke with a...
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1.1
#1154557
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I signed up to DMC and goty first order and paid for it ...got the movies no problem but no i notice on December 18th they took $49.65 from my account so im thinking ok must be for the membership but NOW today 2 days before christmas they took another $49.65 so within...
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h.kitchener
h.kitchener

A tip you obviously need: never, ever allow anyone to just take money from your bank account via your use of a debit card or giving them your bank account info. Always use a c...

1.9
#1154425
Reply to reviews
I never signed up for the DMC and received 4 DVDs in the mail today. Went to check my credit card bill and saw a bill for an online transaction for 7.95. I did not authorize this and thinks its awfully suspicious how DMC got a hold of my credit card. Seems like a giant...
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Anonymous
Hj

The same thing happened to me. Never signed up nor did any of my relatives and I received 4 Disney movies! So mad

h.kitchener
h.kitchener

Either you gave DMC your card info or someone else signed you up for it. Think about who could have access to your card in your circle of friends or family.

#1154256
Reply to reviews
I HAVE BEEN A CUSTOMER OF THE DISNEY MOVIE CLUB AND ENTERING OUR CODE IN THE MOVIE REWARDS SINCE FEBRUARY 2010. DISNEYREWARDS.COM JUST EXPIRED ALL OF MY POINTS TO DATE!!! WE HAVE BEEN SAVING THEM UP FOR SOMETHING DECENT! I SAY THE WORD 'DECENT' CBECAUSE ALL OF THEIR...
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1.0
#1150154
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