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#62248

Why are my card been charged when I been cancel.

Taking money off my debit card when Im no longer a member refund me please

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Answer:
by #2146525

Please cancel my subscription I called last week and the lady I talked to said that we had to purchase 5 extra movies and we want our refund back on our please cuz if not I will get my lawyer involved please refund my card please

by #1998329

Please give me a refund my money back to my account please and ty before I get my Lawyers ty very much put my money back to my account

by #1982731

According to the Disney Movie Club FAQ page, if you cancel your membership before fulfilling your minimum purchase commitment, you will be invoiced or your credit card will be charged for the value of the number of introductory-priced titles you received in your initial enrollment order ($19.95 per title shipped to you), plus shipping and processing and sales tax (where applicable). This amount is dependent upon the terms of your initial enrollment offer, including the number of titles you received.
If you have fulfilled your minimum purchase commitment, and have a valid email address on file, a Cancel Confirmation email will be sent to you.
If you have any additional questions, please call Disney Movie Club Customer Support at 1-88*-257-9100 from 8 a.m. to 1 a.m., Eastern Time, Monday-Friday.

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Question:
#68252

Did not sign up for any Disney club. How can I get my refund.

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by #2013169


Unfortunately, the information about unauthorized charges isn’t provided on the company website. Please contact Disney Movie Club Customer Support by calling 1-88*-257-9100 from 8 a.m. to 1 a.m., Eastern Time, Monday-Friday and ask for assistance with your issue.

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Question:
#67473

Where's my refund.

I have been waiting over a week for my refund when it it said it should have been refunded within 3 days. Please refund me my money.!

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Answer:
by #2014374


According to Disney Movie Club return policy you should allow 4 to 6 weeks for processing returns. Returns of product paid by credit card and made within 60 days of ship date will be fully credited to your credit card account, including shipping and processing costs, and sales tax (where applicable). Please allow 30 days for a credit to appear on your credit card account. If you have any additional questions, please call 1-88*-257-9100.

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Question:
#42611

Why you charged my credit card.

I join a game for a gift card. To get it it ask me to by 3 movies.

I did. Next thing I know I'm get Disney Club this and that. 68$ was took. Bank of America got it back.

I sent a picture of movies return to sender. I'm calling, emailing, Facebook, etc. Now 43$ was took and a coincidence of the virus. Are you getting my point.

Is it registered . I DON'T Want them take me off your subscription!

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Answer:
by #1879221

According to Disney Movie Club refund policy if you receive a title you decide you do not want, simply return it within 60 days and the company will apply the value of the title to your account as a merchandise credit, minus the $4.95 shipping and processing fee. Allow 6 weeks for processing returns. All returns must be received within 60 days of the shipping date in order to receive credit.

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Question:
#22953

How do i go by getting my movies or my money back on my card.

I was charged 28.98 dollars for movies that i did not get that i ordered last month

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Answer:
by #1768425

According to the Disney Movie Club delivery policy, it takes 7-10 business days for processing and delivery. To check the status of an order, you may click the Order Tracking link in your Disney Movie Club Shipment Confirmation email or call Disney Movie Club customer service at 1-80*-362-4587

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Question:
#14858

Return movie.

What's the address to return a movie

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Answer:
by On Behalf of Pissed Consumer Help Center #1616332

According to the Disney Movie Club return policy, if you receive a title you do not want, you may return it within 60 days. The company will apply the value of the title to your account as a merchandise credit. Please, note that shipping and processing fees are covered by consumers.
You should use the original packaging or a strong corrugated carton. Please, insert the packing slip keeping the return label printed on the front of the shipping. You should pack and tape the package securely. Then, affix the return shipping label. All returns should be sent to the following address:


Disney Movie Club
Returns and Exchanges
PO Box 8023
Menasha, WI 54957-8023

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Question:
#7197

cancel.

dear sir i would like to cancel my membership with you for now ill be back short of money membership number 926**** please cant afford it

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Answer:
by #1998328

I cancel membership the lady put my money back in my account now u guys took it back out please put my money back in my account before I get my lawyer your not posted to take money out after they cancel their Membership

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Question:
by Wyat Zvf #185111

You guys are changing me for something that I don't even have so why are you guys taking money from me

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Question:

Why I’m being charged.

Why I’m being charged if I don’t have an account with you guys. I want my refund

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Question:

How can I cancel my membetship?I have been trying for over a month to cancel my membetship. I no longer wish to receive movies.

I cant afford it right now. My membership # 1035****

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