People can't be too mad at DNC. These kinds of clubs have been around forever, so you have to know what you're getting into.
You get a good first buy, then you have to buy some expensive full-price items, but, you can also get other movies at half price. To make the club worth it, you have to be prepared to buy a good amount of movies (because if you are just buying at full price, it makes no sense). So, yes, you end up buying 2 or 3 movies each month rather than just the 1 featured title (because you get those other movies at 50% off). That means that the total cost per disc goes down when you add it up at the end.
The shipping is a bit expensive in my view, but I also knew that going in. You can get a good deal if you do it right.
If not, to be honest, it's on you. Customer service is not that great in my opinion either, but it is available.