Resolved
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
4 comments

I signed up for DMC and received my initial dvds for my daughter and everything was going great.I made a purchase for my first DVD as part of the contract "inside out", still everything was going perfect.

Then the dvds that were featured were boring so I kept skipping over buying them. I skipped "the good dinosaur" but still some how received it in the mail. I decided to keep it, no big deal. Well the DVD cost over 30.00, which is absurd and was charged to my credit card that was on file.

I kept receiving statements in the mail saying I owed the movie club 30 something dollars for a DVD but my credit it card was on file and suppose to be automatically withdrawn, I got online and checked and it was there. Well needless to say, I then received a statement from a debt collector saying I owed 130.00! And my dmc was canceled so I couldn't even get into my account to see what was going on! I'm getting charge 130.00 and I didn't even receive all the dvds on my account.

How can you charge me for dvds I never received and kick me out of my account!

So now I have to argue with a debt collector that I'm only paying for 1 DVD or dmc needs to send me my remaining 4 dvds!Thanks a lot for this super upsetting situation Disney....

Review about: Disney Movie Club Membership.

Reason of review: Problems with payment.

Had an Experience with Disney Movie Club?

Write a review

Comments

Terms of Service
Post Comment
Cancel
DMCMemberAdvocate
#1271619

Oh No!That is not the type of experience we want you to have.

Please let us help! Give my team a call at 800-459-7002, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.

Priscilla

Member Advocate

Disney Movie Club

Anonymous
Santee, California, United States #1270585

Exact same thing here they already started billing my card with a $5.00 charges.

DMCMemberAdvocate
to Anonymous #1271622

Please let my team look into this for you. Give us a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details for further assistance.

Priscilla

Member Advocate

Disney Movie Club

DMCMemberAdvocate
to Anonymous #1275107

Please call us at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details, so I can further assist you.

Priscilla

Member Advocate

Disney Movie Club

You May Also Like

Publishers Clearing House - False Prize Announcement Publishers Clearing House "Friday night 9/16/16, about 1130, I got a pop-up window announcing that I was the "VIP Grand Prize Winner" in the amount of $10,000.00. 12 Hours later I received..." Read more A Judgement has been entered against Derrick Lee DBA Team DQ Pageant Prep and Image Consulting Team Dq Pageant Prep And Image Consulting "On March 20, 2017, the Cook County State's Attorney's Office, Consumer Fraud Unit, filed a civil fraud lawsuit charging Derrick Lee with certain violations of the Consumer Fraud and Deceptive..." Read more I need help my roblox account was hacked my accounts name is zooingcar34 Roblox "i called you guys about it but need my account back it was zooingcar34@yahoo.com i am the owner and my name is joshua josiah valbert and my roblox account is..." Read more Disney Movie Club - BRAVE Disney Movie Club "BRAVE IS MINE A COPYRIGHT CONFLICT PUNISHED ME. PLEASE I SENT AN EMAIL AT DISNEY HEADQUARTERS TO INFORM YOU OF MY SITUATION. THE APOCALYPSE OF COUNTERFEITS ON MY BOOKS IS..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA Little Caesars "To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more Helzberg Diamonds - Scamed Helzberg Diamonds "In April i bought my fiancee an engament ring from Helzberg. Its 14k white gold diamonds and blue sapphires. It after taxes was $3064.00 i lost my job do to..." Read more Once again  Gasbike got me!!  my own fault for expecting anything different Gasbike "ordered a motor.. did not leave their place for 3 DAYS! took 10 days to get to me... AND they put a direct signature clause on the package !! nobody..." Read more