To whom this may concern,
last month I ordered one and only one
DVD "The Fox and The Hound 2
which I requested in VHS form since I don't
own a DVD player. Along with that, I recieved seven more DVD's I can't even recall ordering I was told I wouldn't be billed. Yet on my recent bank statement it shows $692.88 was taken out of my account, which is more then I would owe if I did order any of these.
I don't know where your company got my name and address in the first place.
It is possible one of my kids pressed something on the computer.without my knowledge. I'm aware the 30 day limit is up but I only have a box no return slip or invoice so unless I can use a regular box I can't return these movies none of them have been opened or used just sitting in the corner gathering dust. my 9 and 11 yr old children shouldn't be blamed for someone else's mistake in your company. What kind of business are you trying to run it seems as though a number of people have had money sucked out of their pockets without even knowing until the bank result comes in.
I demand $692.88 to be refunded to my account or credited by the time my next Bank draft comes in by December 1st. I am willing to pay what I owe for the single DVD/VHS The Fox and the Hound 2 but whatever DVD's were recieved later on,I refuse to pay for.
If this isn't done,
I will be forced to sue you're company for the amount you owe me Along with this refund or credit I would appreciate you taking me off you're mailing list so as neither one of us has this problem in the future!
Ms. Lisa Feffer
Monetary Loss: $692.