Product: Disney Movie Club Customer Care Clear all filters (0 of 35 reviews match)
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Disney Movie Club - I'm pissed not happy

I don't understand why you guys are taken out of my account I never gave you authorization to do this this is against the law I found out only if I give you a written statement to take money out of my account stop all movies I do not want them
Product
Disney Movie Club Customer Care
#1441729
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I asked Disney not to send me anymore movies and not to take out of my bank account I had lost the baby and don't feel like having Disney movies around please understand stop them now
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Anonymous
Danny

Very sorry for your loss ; I too have experienced the loss of an unborn child and understand your pain. Don't "ask" Disney, demand it. Demand it in writing and serve via Certi...

Product
Disney Movie Club Customer Care
#1440227
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I attempted to become a new customer and tried to order a 5 movies for $1, and it never created me an account or even ordered my movies for me..... So much for becoming a new customer and being a major fan of Disney.... (Such a joke..) Have a nice day... Michael Murphy...
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DMCMemberAdvocate
DMCMemberAdvocate

Michael, We have left you a detailed voice mail. We would like to help you get to the bottom of this. But we need to speak with you directly. Please give us a call at 888-608-...

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Disney Movie Club Customer Care
#1431576
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Disney Movie Club - Took money out of my account

They keep taking my money and I have not got movies from them and I call when I don't want featured title movies........
1.0
Details
Billing Practices
Customer service
Value for money
Product
Disney Movie Club Customer Care
#1409540
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I had received 2 featured titles that I had declined. I emailed them to find out how to return them and be refunded. I tried emailing twice and never received a response. Frustrated I emailed again finally deciding to keep the movies because too much time had passed...
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3.0
Product
Disney Movie Club Customer Care
#1396718
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Disney Movie Club - Not happy with you all

Didnt answer when i called on 11-8-2018
Product
Disney Movie Club Customer Care
#1396497
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I have tried to cancel this membership for over 1yr or more! I’ve had my bank account for many years and you continue to take mthly money. I’m forced to close my account because someone in the Disney industries, won’t stop taking my monies. Therefore this is my...
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DMCMemberAdvocate
DMCMemberAdvocate

Brenda, I have canceled your Disney Movie Club Membership per your request. I am sending you a prepaid mailing label if you wish to return the most recent Featured Title that ...

3.6
Product
Disney Movie Club Customer Care
#1351642
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Disney Movie Club - I did not get my money back after I return the movies and cancel my membership

The salesperson answer all my questions and check my account my items were returned I'm waiting for my process to receive my money back thank you Disney
5.0
Details
Customer service
Product
Disney Movie Club Customer Care
#1337627
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Disney Movie Club - Returning your movies

cancel membership. returned your movies.i got 2 movies after i canceled. no return to sender.i have 4 to 6 wks to recieve my refund,but 12 days return your movie.send me a return form.please.
1.0
Details
Billing Practices
Product
Disney Movie Club Customer Care
#1328609
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I opened an account and enjoyed purchasing many movies from the Disney movie club over several years. Every time i fulfilled my commitment they asked me to cancel and re-enroll. They even encouraged me to open accounts for friends and family. I had my account cancelled...
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DMCMemberAdvocate
DMCMemberAdvocate

That is definately not the expectation of the service I want you to have with our Club. Please let me help. Please call me at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Fri...

1.3
Product
Disney Movie Club Customer Care
I liked
  • Selec
I didn't like
  • Product and advertisment fraud
  • Getting to a person is near impossible
#1279618
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