Not resolved
1 comment

I joined the Disney Movie Club, because my neighbor gave them rave reviews.Imagine my surprise, however, when after I received my introductory shipment - my following orders were frozen and deleted.

After the fifth time that my order disappeared from the "Order History" section of my account, I called customer service. At this point, I was told that my account had been canceled. Why? Because I had the audacity to live in a duplex!

My address clearly states "#2", in the secondary line, which is apparently too difficult for DMC to understand. I was told that the club allowed one membership, per household, and that my address was already on record. I explained to the man that I lived in an apartment, separate from the other address, and he claimed to make a report to have this issue resolved. I was promised a solution, by the following Tuesday.

It has now been over a month, and I am still unable to use my account.

I was under the impression that DMC was in business to make money. I suppose that the $60 plus dollars per month, from my household, didn't mean much to them in the grand scheme of things.

That's fine, though.I'm more than happy to spend my money elsewhere.

Review about: Disney Movie Club Membership.

Had an Experience with Disney Movie Club?

Write a review

Comments

Terms of Service
Post Comment
Cancel
DMCMemberAdvocate
#654233

I am Priscilla, the Member Advocate with the Disney Movie Club and I can help you with this! Please contact us directly at 800-459-7002 or by emailing details to: memberadvocate@movieclubinfo.com My team will be able to help you resolve any of your concerns.

Priscilla

Member Advocate

Disney Movie Club

You May Also Like

I need help my roblox account was hacked my accounts name is zooingcar34 Roblox "i called you guys about it but need my account back it was zooingcar34@yahoo.com i am the owner and my name is joshua josiah valbert and my roblox account is..." Read more Disney Movie Club - BRAVE Disney Movie Club "BRAVE IS MINE A COPYRIGHT CONFLICT PUNISHED ME. PLEASE I SENT AN EMAIL AT DISNEY HEADQUARTERS TO INFORM YOU OF MY SITUATION. THE APOCALYPSE OF COUNTERFEITS ON MY BOOKS IS..." Read more Tap4fun - Cheats and bugs allowed and moderators abusive to no end Tap4fun "For merely pointing out that a moderator cannot be rude and verbally attack players, I got muted instantly with no ToS breach at all. Next I asked why was no..." Read more A Judgement has been entered against Derrick Lee DBA Team DQ Pageant Prep and Image Consulting Team Dq Pageant Prep And Image Consulting "On March 20, 2017, the Cook County State's Attorney's Office, Consumer Fraud Unit, filed a civil fraud lawsuit charging Derrick Lee with certain violations of the Consumer Fraud and Deceptive..." Read more Tophatter - CLOSING MY ACCOUNT A SCAM! Tophatter "I have ordered from this site because i thought i was getting a good deal on my items.. well if i would of found this site before i wasted my..." Read more Carls Jr Restaurant - Wheres the chicken tenders? Carls Jr Restaurant "I went to Carls Jr to get the new $5 meal . 3 Tenders small fries, drink and cookie for five dollars. I thought cool about time a meal for..." Read more Great Value Shepherd's Pie Great Value "This was the worst Great Value product I have ever tried from Walmart. Following directions carefully, the end product was a sloppy mess. It was mostly just soupy mashed potatoes..." Read more John Edwards Life Quest Seminars Klemmer Life Quest Seminars "Is this John Edwards, author at Life Quest Seminars ? Life Quest Seminars is offering a cruise with him, to celebrate THEIR anniversary. John Edwards is falling for the Klemmer..." Read more