Disney Movie Club - Can't get hold of them
A while ago Disney mailed me an ad; 5 movies $2 each.I made an order right away I didn't know there was membership hidden fees.
Anyway I wanted to cancel my membership with them so I tried getting a hold of them. I called the toll free # at some point you have to enter American postal code and I love in Canada. I tried calling the other number "Canadian Customer Service" but it would never RING. finally I googled it and found a non toll free long distance # (off course), when I talked to them they transfered me over 5 times (They didn't care I paid for the service).
they told me if I want to cancel my membership I have either to return the movies or pay $122. Few days later before I sent them back the movies I received another package from them with 2 movies! i called them and they said well we sent you a promotion since you didn't get back to us we sent you movies! (I don't have time to check all their *** promos).
Last week I sent them a package with all the movies they sent me and I received a mail from them today saying you have 2 options either you pay $122 or send the package back the due date is in one week and they said call us back at 1 8004300151 that # IS NOT IN SERVICE!Also they said we can help you at http://www.disneystudioshelp.ca/ THAT WEBSITE IS NOT VALID!
They should have more attention to technical issues and stop treating clients this way they will *** everyone off!
Review about: Disney Movie Club Membership.