Not resolved
2.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
Website
1 comment

I was charged 40.00 from my checking account. I when on the website and there are two items in process that I did not order.

Plus there is a bill for one I did order. I called and emailed customer service that is shown but tjere is a loop message with no option to talk to someone on phone number and emails are not getting answrred either .

Product or Service Mentioned: Disney Movie Club Account.

Reason of review: Problems with payment.

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DMCMemberAdvocate
#1258932

That is not the type of experience we want you to have. Please let us help!

Give my team a call directly at 800-459-7002, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.

Priscilla

Member Advocate

Disney Movie Club

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