So when I signed up, my preferred format was DVD not BluRay. well they changed that themselves to charge me more.
whatever, i actually have a blu ray player so i didnt argue. then despite declining, I was still getting sent the movies and being charged for them and this time, they have made my acct negative in a very hard time in my family's life and we are utterly screwed now bc of them. i am so pissed at their customer service.
when i called to cancel, they kept trying to keep me as a customer but never again. i have canceled but i want to warn other people of their crappy ways.
Product or Service Mentioned: Disney Movie Club Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $35.
Preferred solution: immediate refund, and more. so fed up..
I didn't like: Lack of communication, Thiefs.