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I just wanted to let you know that the condition of the featured title SOLO Star wars movie I received was in poor quality. Now I know the original copy I was supposed to receive got returned due to no numbered address on the original mail, and the copy that I received yesterday was not in the same type of condition such as when I first receive my featured title it comes in a very tightly packed thick envelope that is protected with bubble wrap inside.

On this replacement copy that I received yesterday it was in a large envelope with no protection and had air inside.

When I receive a movie from DMC I collect them.

The case I received was ripped and damaged and had no wrapping around the movie. This is the first DMC movie I received that was damaged and it is truly disappointing.

Reason of review: Bad quality.

Monetary Loss: $35.

Preferred solution: Full refund.

Location: Baltimore, Maryland

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DMC M

Oh no! That is not typical.

We can certainly fix this for you! Please give my team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday โ€“ Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. Priscilla, Member Advocate, Disney Movie Club

Guest

Why on earth would you post this here? This is a generic board for people to share experiences with other consumers, it is NOT related to DMC.

I've received two damaged packages in the past from DMC and both were replaced at no cost within a week. I picked up the phone and called them - imagine that - rather than whining on a complaint board.

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