Disney Movie Club Phone Numbers and Emails

Toll-Free Number:

  • (888) 257-9100

Customer Service:

  • (800) 723-4763
    Incorrect, Damaged Or Defective Product
  • (800) 382-4527
  • (800) 362-4587

Legal:

  • (818) 560-1000
    DMCA Inquiries

Disney Movie Club Emails:

Legal
DMCA Inquiries
dmccontactus@movieclubinfo.com
More phone numbers and emails Less phone numbers and emails

Disney Movie Club Contact Information

Disney Movie Club Website:

Disney Movie Club Help Center:

Corporate Office Address:

Disney Movie Club
500 South Buena Vista St.
Burbank, California 91521-3531
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00AM-11:00PM (EST)


Returns and Exchanges Address:

Disney Movie Club

P.O. Box 8023

Menasha, WI 54952-8023

Fax:

+1(920) 521-4015
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Disney Movie Club Rating Based on 426 Reviews

Rating details

2.0
more details
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services

Rating stats

Rating trend

Summary of Disney Movie Club Customer Service Calls

2.4K TOTAL
CALLS
02:31 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Disney Movie Club Customer Service?

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancel subscription and receive refund”
  • “Cancel for minor”

Payments and Charges Question:

  • “I was billed for a canceled account and i havent even recieved movies billed for”
  • “Why is my debit card charged for $119.00?”
  • “Billing”

Account Question:

  • “Cant log in disney reward points”
  • “My credit on my account”
  • “Disney movie club had took money my account again unauthorized purchase they were supposed to close that account and my card from being used and it was not closed it did it the same way it did last time it said pending took my money and then declined”

Request for Information Question:

  • “To talk them about my account”
  • “Need to talk to the operator”
  • “About a letter that I received I the mail”

Refund Question:

  • “Refund”
  • “Refund of money”
  • “Refund orexpadited ship”

Cards Question:

  • “My money was stolen off my card”
  • “Trying to fine out why yall trying to get 27.00 off my card so please stop trying iam not interested in your service”
  • “You have carded my card twice for 28 dollars and I'm no member! I want my money”

Return/ Replace Question:

  • “Return a movie”
  • “Return”
  • “Returning movies”

Shipping and Delivery Question:

  • “Paid for a movie I didn't get”
  • “Tracking number”
  • “I ordered a movie and didn't receive it”

Product/ Service Question:

  • “I didn't make a order and money was took out of my account”
  • “I clicked on a movie to order and after ordering it was something different that i already have”
  • “Membership”

Staff Question:

  • “Customer service”
  • “No service”
  • “Customers services”

Website/ Application Question:

  • “Website malfunction”

Other Question:

  • “Orders”
  • “Release dateof Togo dvd”
  • “Took money out when they wasnt suppose to”

About

Top Disney Movie Club Services

Membership, Customer Care, Vip Membership

Top Disney Movie Club Products

Account, Dvd, Website

Disney Movie Club Pros and Cons

Pros: Lots of movies for sale, Price, Selection, Movies, Disney movies

Cons: Customer service, Mutiple monthly movie offers that require a decline response, Problem resolution, Thiefs, Taking money without my knowledge

Related Companies

The Walt Disney Company, Hotstar, Hulu, ESPN, Walt Disney World

Summary

The Walt Disney Company is an American company. The company was founded in 1923 by Walt Disney. At the present time The Walt Disney Company is divided into four business segments that include Studio Entertainment, Parks and Resorts, Consumer Products, and Media Networks. Each of these segments comprises of integrated businesses that act jointly. Disney Movie Club is under control of Media Networks segment. The company also operates the official web site of Disney Movie Club that offers a number of benefits and a huge variety of titles produced by The Walt Disney Company and beloved by kids all over the world.

Disney Movie Club reviews and complaints

Disney Movie Club is ranked 96 out of 696 in Games and Movies category

Area Served

USA

Payment Methods

VISAMasterCard

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