Disney Movie Club Contact Information

Toll-Free Number:

  • (888) 257-9100

Customer Service:

  • (800) 459-7002
  • (920) 521-4015
  • (800) 382-4527
  • (866) 246-8646
  • (888) 257-9100
  • (800) 723-4763

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Currently you can call only US numbers.

Headquarters Address:

Disney Movie Club
P.O. Box 738
Neenah, Wisconsin 54957-0738
United States

Social Networks:

Summary of Disney Movie Club Customer Service Calls

720 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
02:27 AVG CALL DURATION
24% ISSUES RESOLVED

Customers Contact Disney Movie Club to Ask about:

Payments and Charges:

  • “Im being charged for movie club and im not a member please return my money and cancel this account”
  • “Charges”
  • “Charged me for a movie I didn’t order”

Activation/ Cancellation:

  • “Member ship cancelation”
  • “Canceling my subscription”
  • “I want to cancel my subscription but I can’t get into my account”

Account:

  • “Delete my account”
  • “About my account”
  • “Because they took money out of my account for a movie I didn't even want”

Refund:

  • “Refund of money”
  • “Refund”
  • “I need a refund i cancel my service and they still charge me”

Cards:

  • “Money taken from my card”
  • “I’m not in a club & money came off of my card every other day”
  • “My kids used my credit card without my consent”

Return/ Replace:

  • “Returning movies”
  • “To get return lables for movies l did not order”
  • “Need STREET address for return”

Shipping and Delivery:

  • “My movie has not been deliverd. The web site never gave me a tracking number. It was the Star Wars movie Solo.”
  • “I did not get my money back after I return the movies and cancel my membership”
  • “Tracking order”

Request for Information:

  • “Ask questions”
  • “Inquiry”
  • “Can't remember email address”

Staff:

  • “Customer service”

Other:

  • “Problem with # of movies left to buy”
  • “Stop pay”
  • “Will explain”

Disney Movie Club Rating Stats

2.1 out of 5 stars
based on 283 reviews
See all 716 reviews reviews

Rating stats

  1. 121 reviews
  2. 68 reviews
  3. 49 reviews
  4. 23 reviews
  5. 22 reviews

Rating trend

About Disney Movie Club

Top 5 Disney Movie Club Products

Account, Dvd, Website, Finding Dory Dvd

Top 5 Likes about Disney Movie Club

Selection, Price, Movies i ordered, Lots of movies for sale, Disney movies

Top 5 Dislikes about Disney Movie Club

Customer service, Product and advertisment fraud, Whole set up, Problem resolution, Practices and customer relations

Summary

The Walt Disney Company is an American company. The company was founded in 1923 by Walt Disney. At the present time The Walt Disney Company is divided into four business segments that include Studio Entertainment, Parks and Resorts, Consumer Products, and Media Networks. Each of these segments comprises of integrated businesses that act jointly. Disney Movie Club is under control of Media Networks segment. The company also operates the official web site of Disney Movie Club that offers a number of benefits and a huge variety of titles produced by The Walt Disney Company and beloved by kids all over the world.

Disney Movie Club reviews and complaints

Disney Movie Club is ranked 29 out of 319 in Games and Movies category

Area Served

USA

Payment Methods

VISA

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Disney Movie Club Stats

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