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Customer service
Value for money
1 comment

Cannot contact them via phone because I don’t have a member I.D. or a telephone number on file I have a $28.35 I don’t know where it came from and now they will not answer when I call because I technically do not have a membership with them.

Not sure how to make this stop as they seem to have my bank account information on file.

Worried that these close to 30 dollar charges will keep occurring month after month not sure what to do or if anyone has any type of contact information please share so that I can get in touch with them and tell them I do not want this to keep happening. Thank you kindly.

Reason of review: Problems with payment.

Monetary Loss: $29.

Preferred solution: Full refund.

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Please give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday.

This is a direct line that will allow you to speak with us to help with any of your Club needs.

I look forward to making this a better experience for you.


Member Advocate

Disney Movie Club

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