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I have an Disney Movie Club account and unable to sign in to my account. Have recently changed my e-mail address and can't change this on my account because says entering wrong password...will retrieve my password, but sending it to old e-mail address which has been deleted and no longer exists.

So, how the *** am I supposed to update my info on my account if I can't get in my account.

Very frustrated!!!! I enjoy being able to get movies for my daughter this way..that way she can help pick out the movies she likes and good movies for the family.

Location: Tampa, Florida

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Guest

This is the second month I have been unable to sign in to my account. For 1 thing the original log in was at www.DisneyMovieClub.com now a ".go" is being inserted into the address.

Then the sign in wants to use my e-mail address instead of the membership # I used originally. Then I am told my password is no good.

I gave up and called in last month. I don't want to stop using the club but it isn't worth the agravation.

DMC M

We can certainly help you access your account. Please feel free to contact us directly at 800-459-7002 or email me the Membership number and details to: memberadvocate@movieclubinfo.com and my team will be able to help you resolve any of your concerns. We look forward to hearing from you soon!

Priscilla

Member Advocate

Disney Movie Club

Guest

I understand completely what you are talking about. I have been trying for a week to get in.

They keep telling me my old password was no good and give me a new one which didnt work either. They did that to me three times!I am totally fed up with this club!

DMC M
reply icon Replying to comment of Guest-630689

katydawn,

Please call me directly at 800-459-7002 and we can help you access your account.

Priscilla

Member Advocate

Disney Movie Club

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