Rajhona S

Cancel Disney club

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I DO NOT WANT CHARGED FOR THIS!!!..CANCEL MY MEMBERSHIP NOW!!!!!!!
View full review
Loss:
$43
Cons:
  • All

Preferred solution: Full refund

1 comment
DMC M

Rajhona, please let me help you! Give me a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details and I'd be happy to help you. Priscilla, Member Advocate, Disney Movie Club

Ramona W Bzn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Double billed

Disney Movie Club - Double billed
Disney Movie Club - Double billed - Image 2
I am sorry but not impressed..I was double charged for all my movies I purchased..1 time in canadian funds and a 2nd time for.the same movies in U.S.funds.. All money was.taken from my visa card..I would really like a.refuundON MY VISA..
View full review
Loss:
$172
Pros:
  • Movies i ordered
Cons:
  • Get you for a ton of money and the fees are outrageous

Preferred solution: Full refund

1 comment
DMC M

Ramona, please let me help! Give my Member Advocate team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can resolve this for you. Priscilla, Member Advocate, Disney Movie Club

Alex S Xay

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never go Disney plus instead

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Disney Movie Club - Never go Disney plus instead
Updated by user Jan 06, 2020

I changed my card number because of the non-consensual charges. $36.27 for a Disney available at Walmart for $20.00 odd dollars is extortion!

Let me remind you they will try these 11 to 13 times a year. If you choose to cancel they will then bill you for what they...

Original review Jan 06, 2020
They hide costumer agreements from the customer. They charge without sending emails and normal movies are overpriced.

Don't waste your time or money because of the name. Will be reporting them to the BBB.
View full review
Loss:
$36
Pros:
  • Flashy product sales
Cons:
  • Advertisement fraud
Reason of review:
Not as described/ advertised

Preferred solution: Cancellation of membership with no repercussions.

1 comment
DMC M

We are here to help you. Seems like you are referring to the Featured Title program.

The Featured Title program is part of your membership agreement with the Disney Movie Club. Here is how it works: About every 3-4 weeks, up to 15 times a year, we send a Featured Title notification to every member. It is every member’s responsibility to respond to the Featured Title by the date indicated on the notification. You are not obligated to purchase the Featured Title selection.

You are welcome to order other selections in its place, or nothing at all. You control your Membership. We want you to get the movies you want. However, if a response is not received by the due date, either declining or accepting the Featured Title, it will automatically be shipped and billed to you.

Simple ways to respond at your convenience are: -Call our 24-hour automated phone system at 800-382-4527. -Visit our web site at DisneyMovieClub.com. -Return your Feature Title card by the due date indicated. If you have further questions, please do not hesitate to ask!

I can be reached by email at memberadvocate@movieclubinfo.com. Priscilla Member Advocate Disney Movie Club

Anonymous
map-marker Plainfield, Illinois

I am trying to cancel my membership and I keep getting sent to tech support and wanting me to pay for it

I want to cancel my membership and keep getting sent to web page to pay for tech support????
View full review
1 comment
DMC M

That is not the type of experience we want you to have. Please let us help!

Give my Member Advocate team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. Priscilla, Member Advocate, Disney Movie Club

Audrey Jlp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money taken from my card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I got charged $30.43 for no reason and want my money refund back to my card
View full review
Loss:
$30
Pros:
  • Customer service
Cons:
  • Overpriced

Preferred solution: Full refund

1 comment
DMC M

Audrey, sounds like this may have been a Featured Title charge. Did we miss hearing a response from you by the deadline?

Please us a call at 800-362-4587 so we can assist you further. Priscilla, Member Advocate, Disney Movie Club

Anonymous
map-marker Fort Myers, Florida

I want cancel

Yes I want to cancel my account I don’t want this
View full review
2 comments
DMC M

I can help you with this but I need more information please. Please email me directly at memberadvocate@movieclubinfo.com with your Membership number and details and I'd be happy to see what I can do for you. Priscilla, Member Advocate, Disney Movie Club.

DMC M

I can help you with this but I need more information please. Please email me directly at memberadvocate@movieclubinfo.com with your Membership number and details and I'd be happy to see what I can do for you. Priscilla, Member Advocate, Disney Movie Club.

View more comments (1)
Erin B Qvj

Someone stole my card info and used it for this club

Disney Movie Club - Someone stole my card info and used it for this club
My Wallet was stolen and they use my card for this movie club and I would like my money back this has been charging my account for months now
View full review
Loss:
$100

Preferred solution: Full refund

1 comment
DMC M

Oh no, Lenore! That makes me so sad.

If you haven't resolved this with the Disney Movie Club yet, please let us help! Give my team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can help. Priscilla, Member Advocate, Disney Movie Club

Annika F Eqt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Orlando, Florida

Being charged for movies I declined

Disney Movie Club - Being charged for movies I declined
Disney Movie Club - Being charged for movies I declined - Image 2
Disney Movie Club - Being charged for movies I declined - Image 3
I have received a few bills on movies, I havent received. I dnt want to ve sent to collections, when I havent even ordered or received the movies. . Please call me back as soon as possible. Thank you
View full review
1 comment
DMC M

Annika, I have resolved the open orders for you. Please give my team a call directly at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday or emails me directly with details at memberadvocate@movieclubinfo.com and I'd be happy to help you. Priscilla, Member Advocate, Disney Movie Club

Nathaniel S Yda

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Banned from Disney Movie Club?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My account is locked out. I have tried to call the Disney movie club to reactivate my account but they havent been able to help and cant tell me the reason it was locked. I asked if creating a new account would work and they said you could try but Ive tried several times but the account still gets locked. The only thing I can figure is because I bought 3 copies of the same title but Disney states you can buy up to 3 of the same title so Im unsure why this would be an issue.
View full review
Pros:
  • Exclusive movies
Cons:
  • Being denied

Preferred solution: Let the company propose a solution

User's recommendation: Not worth joining

1 comment
DMC M

Nathaniel, Please let us help figure out what is going on with you. Yes, there are quantity limits Give my team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details and we would be happy to look into this further for you. Priscilla

Anonymous
map-marker Louisville, Kentucky

Took money out when they wasnt suppose to

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Still havent go the money that was tooken out
View full review
1 comment
DMC M

That is not the type of experience we want you to have. Please let us help!

Give my team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. Priscilla, Member Advocate, Disney Movie Club

emilie a

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

OverchRge

I joined the club requesting 5 movies for $1.00. I haven't received any movies, and I am being charged every 2 weeks $31.96. I can not find a phone number to actually speak to someone about the issue. My card has been charged a total of 5 times for $31.96 with 0 movies received.
View full review
Loss:
$160

Preferred solution: Full refund

User's recommendation: never trust a bargain

1 comment
DMC M

Emilie, that is not the experience we want you to have. Please give us a call at 800-362-4587 and we would be happy to help you with your Membership. Priscilla, Member Advocate, Disney Movie Club

Kathy B Gbz

I want to cancel my membership

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They sent me 2 blue ray movies. We don't have a blue ray player. I want a refund of last 2 payments that they took out of my bank.
View full review
Loss:
$62
Cons:
  • Charged for 2 blu rays when have dvd player

Preferred solution: Full refund

1 comment
DMC M

Rayne, were these Featured Titles that we missed hearing a response from you on by your deadline? We want you to get the movies you want to own.

Please let us help! Give my team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. Priscilla, Member Advocate, Disney Movie Club

Bradley H Syc
map-marker Fairmont, Minnesota

Bad service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Trying to change password, website won't let you and it is impossible to talk to a person at Disney movie club.
View full review
Pros:
  • Great movies
Cons:
  • Hard to talk to a person if problems arrise

Preferred solution: Allow a human to assist in changing my password

1 comment
DMC M

Bradley, that is not the type of experience we want you to have. Please let us help!

Give my team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. Priscilla, Member Advocate, Disney Movie Club

Babygirl Pas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Cancel service and refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I'm not a happy person right now bc you guys took money off my account i will be in the minus thanks to your company now i want a refund i want someone to call me my number is 717-710-****please
View full review

User's recommendation: I will not recommend you guys to no one

1 comment
DMC M

Please let us help! That is not the type of experience we want you to have.

Give my team a call at 888-608-8100, 9 a.m.

to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. Priscilla, Member Advocate, Disney Movie Club

Jeoffrey Qkz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Houston, Texas

Cancel membership (Spanish call)

Disney Movie Club - Cancel membership (Spanish call)
necesito saber porque me está llegando ese Bill, yo no veo ni películas ni tengo que ver con nada de eso,espero que me quiten ese cargo y se solucione ese problema, quiten me de todo eso por favor
View full review
1 comment
DMC M

Please give us a call at 888-257-9100, 8 a.m. to 1 a.m., EST, Monday - Friday so we can look into this further for you to help. Priscilla, Member Advocate, Disney Movie Club

  • 1
  • ...
  • 6
  • 7
  • 8
  • 9
  • 10
  • ...
  • 66