Anonymous
map-marker Dimondale, Michigan

Disney Movie Club - Account Review from Dimondale, Michigan

If someone who lived at your address before you, had an account and let their account go to collections You can't have an account even if you have No connecton to the last resident. And they will cancel it without sending you and email even if you have made a larger order you are waiting on it. We waited a long titime for our order only to find this out(never receiving it still)... No matter if you have always fulfilled the purchase obligations. This is the most ridiculous thing. Very unfortunate, my husband and I were very fond of this club while we were still members. So incredibly in the company. :(
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Anonymous
map-marker Madison, Wisconsin

Customer Service is non-existent

I had recently changed my credit card so the one they had on file was incorrect. I received a notice that they were trying to mail my "monthly selection" which I did NOT order and did NOT want. I tried to contact them by e-mail to tell them to cancel it and received a note in response that they could not do that. I had to accept the order and then return the unwanted movies to them. This is NOT customer service. I will return the unwanted titles, finish my obligation and leave the club ASAP. I do not recommend joining this club until they figure out how to do customer service.
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1 comment
Guest

I ordered the 4 movies for 1 dollar (I choose bluray) plus the other two additional that they offer you one for 9 and one for 14 (I chose blur at as well) the order got stuck as on hold, I have checked all the reviews about disney movie club and to be honest I just want to cancel while the order is still on hold, I tried calling and they just told me I will get the movies in 4 weeks what!!?? I would just go to walmart and get them for real, can you help me cancel?

I was also gonna order maleficent, but I won't since the other order was put on hold... i don't understand what is the difficulty in charging your credit card...

Anonymous
map-marker Tulsa, Oklahoma

Disney Movie Club - Movie Review from Tulsa, Oklahoma

so angry! I paid full for four movies on August 16 2014, and guess what?! My order didn't ship until September 3rd! What bastards ! They barely sent my *** and sent me a confirmation email. I want to cancel because I'm hearing they're over charging people and taking money out of people's pockets. So pissed. So very pissed!
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1 comment
Guest

It says 2-4 weeks to SHIP on all the forms from them. Maybe you were expecting them a bit sooner but if you ordered on August 16th and got them September 3rd, that actually seems like a pretty fast time since they have do all the processing of orders and payments.

Heather Plew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pensacola, Florida

Canceling Account Membership

Hello. I am trying to cancel my membership. I have fulfilled my commitment and can't cancel my membership, I see FAQ but I am unable to find where I can cancel. My membership number is: 688**** I wish 2 cancel NOW. A movie is processing 2 be shipped 2 me. I need it canceled and my money refunded ASAP. I have 3 kids, and this has left my bank account right near zero. If you can please handle the above, thank you. I don't want any trouble or hassle. I just want my membership canceled and this last 'order' canceled and my 40 bucks back.
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Loss:
$40
Anonymous
map-marker Tulsa, Oklahoma

Disney Movie Club Membership Review

Want membership cancelled ASAP AND MY MONEY REFUNDED BACK TO ME OR ILL SUE MY CREDIT CARD WAS CHARGED IT WAS UNAUTHORIZED!!!!
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Anonymous
map-marker Harrison, Arkansas

not a member in over 3 years

Just look at my bank statement, and there is a credit of 33.90. They wanted to know if account was open. then 1 day later they removed 45.39. I have not been a member in over 3 years what gives them the right to get in my account. I did not order any movies, or owe them any money. Is it legal for company's to access accounts without permission just because you might have purchased a product years ago? over the past at least 100.00 has been took out without me ordering anything. they are e-legally stilling from bank accounts.
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Loss:
$100
1 comment
Guest

Call your credit card company and tell them you did not authorize it. Call the Disney movie club and see what was supposedly purchased.

Fill them in that you never ordered the items. Did you receive it? Could be someone stole your information. Let Disney Know to close your account for good.

Let them know it was fraud.

Your account will be banned for life but you are not liable for the items purchased. Hope this helps.

Lailah Hoj
map-marker Inver Grove Heights, Minnesota

Movie Review

I ordered 4 movies from the Disney Movie club for $1. But the movies never came. A month later. I contacted them saying there was something wrong with my credit card. So I just sent a check but this time sent in one with more money to buy another dvd with it. Today I received the bill and no movies. And saying they need the money. I just want my movies. I would still buy from them if I could trust them.
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Anonymous

I cant log in

what is happening they say it is not my password that i cant log in but it is my password i didnt change my password i did order 3 movies yesterday but forgot to finish my order want back today to finish my order but have a hard time log in still want to use my password but say it is not my password i love ordering movies for my son and not tell him then when we get a package he his surprised because he didnt know about it new to this had my laptop for 2 months i am still learning and forgot something
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Anonymous

They Rob you of your money. DONT DO IT. AVOID SIGN UP AT ALL COSTS!!!

You need to purchase 4 titles at regular price- I did! but because they set it to Blue Ray in the beginning none of the titles I was purchasing was counting towards my commitment status. I tried to explain that I did not want it set for blue ray and instead said the only way to help me was for me to pay more and they could price adjust my titles to 29.95 . I then had to pay more money but get nothing for the extra money. Total rip off!! do not sign up!!!! you will save yourself the headache, the extra spam emails of at least 2 a week if not more and the MONEY!
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Loss:
$150
Danielle Landry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pensacola, Florida

Charged for unordered DVDs.

My card was just charged for The Jungle book. It says I made this order 5 days ago.

First of all, I HATE THE JUNGLE BOOK so I would never order it. And every order I try to call them, it says they're closed for the day. I am highly aggravated. What a rip-off.

And I can't cancel my account because I haven't ordered 5 movies and fulfilled my contract and then I will be charged even more money. Unbelievable! I used to love Disney but now?

I refuse to buy anything from them every again. I just want my money back.

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Loss:
$36
7 comments
Guest

Yeah they will do it every month. I always check the website around the 10th of each month.

Guest

HA HA ,he called you dumb? the s.o.b.

can't even read at an adult level!! That's like a Loser calling you a loser or a *** calling you a ***.Don't let the washed up useless feeder bug you.

Danielle Landry
reply icon Replying to comment of Guest-807884

Lol thanks Richard!

Mateus Fvr

You have to respond to the online selections... Or you they will send them! Jesus h are you d.umb!

Guest
reply icon Replying to comment of Mateus Fvr

Do they email them to you? Or do you have to actually go onto the website?

Guest
reply icon Replying to comment of Guest-801517

They email and send you a flyer in the mail. If you do not respond to it they will automatically charge you and send you the movie.

Danielle Landry
reply icon Replying to comment of Guest-807794

Thank you. I didn't know that. And thanks for not calling me dumb like the first person who commented.

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Anonymous
map-marker Monroe, Louisiana

Disney Movie Club - Account Review from Monroe, Louisiana

Never once was I informed that movies would be automatically ordered for me and mailed to me then debited from my account. NOT HAPPY! When calling customer service I was told u have 2 yrs to order movies yet u have only days to respond to an email come to fund out to stop a generated order so u can pay 100! a month at their discretion. I would not recommend this to anyone. This is the biggest bag of gimmicks and bs ever. If u enjoy spending ur own money on what u want don't join the Disney movie club!!!!!
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2 comments
Guest

you weren't informed because you didn't read the details when you signed up and ordered the 4 movies for $1. It clearly says that the movies will be automatically sent to you if you don't decline the offer within 10 days

Guest

automatical is not a word

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Anonymous
map-marker Torrance, California

Movie Review

Ive ordered a bunch of movies and Half of them dont work. Ive paid for movies that they didnt send NEVER AGAIN
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Anonymous
map-marker Strongsville, Ohio

Disney Movie Club - Movie Review from Strongsville, Ohio

Stop sending me movies! I have no way to decline them
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1 comment
Guest

You can decline them by either sending the card back that let's you know the movie will be shipped in 10 days, you can call their 1-800 number, or you can do it online. Since you posted this comment from your cell I'm assuming you have 2 of the 3 ways to decline.

Anonymous

Disney Movie Club sucks

This is a terrible club. Always sending in un-ordered movies and keeping charging my account. There is no way to cancel the membership. Nobody answers your phone. There is a machine talking, talking, talking, talking, talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking,talking, talking, ***!
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Loss:
$40
1 comment
Guest

Did you not read the agreement before you signed up for it? Where it says about every 4 weeks they will send you a notification of the feature movie and you have to tell them not to send it if you don't want the movie and don't want to be charged for it.

Next time try READING before you make the agreement.

Anonymous
map-marker Six Mile, South Carolina

Charging Review

You people need to stop taking my hard earned money. I'm not *** rich.
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