Disney Movie Club
Reviews and Complaints
disneymovieclub.go.com
Anonymous
Augusta, Maine
Bogus Amount Due letter from Disney Movie Club
We received a letter titled Important Notice re: Your Credit Card. The Disney Movie Club asks us, in this letter, to send a check in for $5.97 for Frozen, Tangled, and The Princess & The Frog. We don't belong to this *club*; we didn't order these DVDs; and they attempt to extort 5.97 from people by saying "We are unable to process the credit card you provided (xxxx etc.) (The bogus order date happens to correspond with my husband's birthday.) I called the 1-88*-257-**** to inform them they were attempting to extort money illegally. The telemarketer on the other end was from Pakistan or India. DISNEY MOVIE CLUB IS A FRAUDULENT INTERNET SCAM.
Reason of review:
Problems with payment
2 comments
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaReview in Entertainment category from San Francisco, California
They keep sending me titles I don't want them sent because I don't have away of paying for them. And I don't have a credit card to put on here because I'm not working . so please stop sending them.
Reason of review:
Poor customer service
6 comments
Anonymous
Somerset, Pennsylvania
Membership Cancellation Review
I I keep getting things did not order I want to cancel my membership in Disney move club.
Reason of review:
Poor customer service
Anonymous
Naperville, Illinois
Disney Movie Club Movie Rental Review from Naperville, Illinois
Disney charged my account and i didnt get any movies i have a $150 overdraft fee because of there mess up
Reason of review:
Problems with payment
1 comment
Anonymous
Conroe, Texas
Disney Movie Club Membership Review
So I have never signup myself for Disney Movie Club *** and I am not going to pay yall for what yall are charging me for like how are you going to pay for something you don't want or signed up for . Seriously stop sending me notices I am reporting all of them and cancel whatever it is my account whatever .
Reason of review:
Problems with payment
Anonymous
Glendora, California
Disney Movie Club Membership Review
I cancelled my membership a few days ago and they still charged me $44. I'm so upset because this club is such a fraud. They don't have an actual person to contact and I want a refund now. I'm no longer in business with you guys and this is practically stealing money from me. I never gave permission for you guys to charge me because I never bought anything else!
Reason of review:
Problems with payment
Anonymous
Danvers, Massachusetts
Don't sign up
Someone signed me up for this club. I am getting movies that I don't want and now they want me to send them back. They don't have a credit card, they are just billing me. Very expensive!! I called customer service to complain and they didn't care I did not sign up. In fact the account is in my daughters name. My daughter is a teenager she wouldn't sign up for children's movies. They said that my membership will be cancelled. But I might be getting move movies and just to send them back. They should of let me keep the movies, that I didn't sign up for!!!!
Cons:
- Customer service
Reason of review:
Problems with payment
1 comment
Anonymous
Salisbury, Maryland
Movie Review
Been trying to contact unable to sent movies i did not ask for want to stop all to do with them not at all like you would think e/Disney name charge $25+ for last movie and more for others i do not have anyone thay even watchs these type movies anyone please help Jim
Reason of review:
Order processing issue
Anonymous
Orlando, Florida
Not So bad Actually
I understand this is a website for mad customers but in all honesty it isnt that bad. I first signed up about 1year and 4months ago. since then i can say i have bought about 30 movies from them. I actually have two accounts, mine and my boyfriends. Theyre not so horrible there are a few things wrong though. Today for example. My boyfriend owes a 33.90 fee for a movie my ex never paid for. the number is now at 39.90 because of late fees but granted we have been putting it off. on top of the late fee my boyfriend was charged for the movie Who framed Roger Rabbit. We never ordered it and it wasnt a featured title. The movie i did order was Princess Diaries. Instead they tell me i order Roger Rabbit and they cant charge me for Princess Diaries until we pay the balance.....but that makes no sense because they charged me for the one i didnt buy. So yes its a bit tricky but overall pretty good Club to join.
Reason of review:
i love Disney and wont let one bad out break from the theme park ruin the image of Disney for me.
1 comment
Anonymous
Warrior, Alabama
Disney Movie Club - Membership Review from Warrior, Alabama
I agreed to their trial for 4 or 5 movies for $1.99 ea. After I found out that they would automatically bill my card I did not like that so I returned the first order to gety refund back. I got my refumf and later I found out that they have billed me twice $25.90 and $45.96 and I have not received anything. I got so pissed I called my back to dispute the charges. Disney movie club customer service knew not to bill me and I clearly canceled my membership with them and they still bill me? Iam thinking to take this matter to a much higher debate. If I don't get my refund I will sue this *** company for theft of my money! They had no right to charge my card that is stealing!!!!!
Reason of review:
Problems with payment
2 comments
Anonymous
Louisville, Kentucky
Disney Movie Club Membership Review
I do not wanna be a member of the Disney movie club any more!!!! My credit card has been getting charged 60 dollars a month for no reason I want My money refunded asap.this is Rediculous
Reason of review:
Problems with payment
Anonymous
Hemet, California
CANCELLATION OF MEMBERSHIP
AFTER COMPLETION OF MEMBERSHIP PURCHASES, DESPITE MULTIPLE ATTEMPTS I WAS UNABLE TO CANCEL MY MEMBERSHIP, THEIR CLUB PHONE NUMBERS ARE COMPLETELY USULESS, NO MATTER WHAT OPTION YOU CHOOSE YOU ONLY HAVE THE OPTION TO MAKE AN MONTHLY PURCHASE OR JOIN AS AN NEW MEMBER, AT NO TIME CN YOU ACUALLY TALK TO ANYONE, THEIR MOVIE PRICES ARE EXTREMELY HIGH PRICED NOT TO MENTION THE SHIPPING CHARGES, I HAVE HAD TO RETURN NUMEROUS UNSOLICITED MOVIES AT MY EXPENSE, I WOULD DEFINATELY NOT RECOMMENT THIS CLUB TO ANYONE, ITS MUCHCHEAPER AND LESS STRESSFULL TO BUY, THEM DIRECTLY AT THE STORE, TO THIS DAY I CONTINUE TO RECEIVE UN-WANTED MOVIE SELECTION CARDS AND IM STILL TRYING TO CANCEL MY MEMBERSHIP
Loss:
$100
Cons:
- Customer service
- Autoship after fulfillment
Reason of review:
Poor customer service
Preferred solution: ALLOW ME TO CANCEL MEMBERSHIP AFTER COMPLETION OF PURCHASE REQUIRMENTS, STOP SENDING PURCHASE SELECTION CARDS
1 comment
Anonymous
San Francisco, California
Disney Movie Club - Account Review from San Francisco, California
I can't even get into my account now. I have called twice and still no results. Was told I would receive my password in 24 hours. Nothing.
Reason of review:
Poor customer service
1 comment
San Clemente, California
Disney Movie Club Account Review
I was told if I buy 5 movies for $5 I would just need to buy 2 movies at regular prince within the next 2 years then I could cancel my account. Well I've bought the movies and they still say I need to buy more each time they charge for movies I didn't order even overdraft my bank account and when I called they just said to contact my bank to try and work something out WTF!!!
Reason of review:
Order processing issue
Anonymous
Redbird Smith, Oklahoma
Review in Entertainment category from Redbird Smith, Oklahoma
I want my money back that you stole. I never consented to your stealing my cash off my debt. I dont even have a dvd player. Im below poverty level and you sorry people steal my money and i want it back
Reason of review:
Problems with payment
1 comment
- Prev
- 1
- ...
- 43
- 44
- 45
- 46
- 47
- ...
- 66
- Next
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
We can certainly help you!
Please give my team a call directly at 800-459-7002 or email me at memberadvocate@movieclubinfo.com and we will be able to resolve this quickly and painlessly for you.
Priscilla
Member Advocate
Disney Movie Club
What? Disney Movie Club isn't even internet based...
it has been around for years and years. You probably got scammed, but it probably wasn't really them.