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We rented a movie off of amazon prime--next day a charge for $30 something on cc. We refuted it. We would never join this, our kids are older and don't like Disney. 2 days later package of dvds arrive with a bill??????Tried to return, and having hard time doing that...
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#1073989
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I had canceled my membership 3 months ago and then out of the blue they sent me a movie (an old one too) , took $33 out of my bank account then wanted me to send back all the movies that i had bought last year out right! They claim they was putting the money back in my...
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cksafetyharbour_63
cksafetyharbour_63

I don't know what is going on with this company right now. I have been a member for years and years with no issues. Then this month, I returned my card declining Bambi and Bam...

Anonymous
CARRIE

For 20 minutes now, I can Not get in touch with any of their numbers! I am a current member and have declined my next movie well before the date needed (declined 6/23 and I ha...

1.0
#1059787
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Received two packages today, along with invoice showing our cc was charged $33 for 5 dvds. Checked with cc company and sure enough, we were charged. They reversed it, of course. I then had to spend several minutes going through phone *** with DMC to cancel a membership...
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DMCMemberAdvocate
DMCMemberAdvocate

I am happy you were able to speak to one of our Cast Members and have this taken care of. That is certainly not the experience we want you to have with the Disney Movie Club. ...

#1054056
Reply to reviews

Disney Movie Club - Changed my mind

Disney Movie Club
#1073142
1.0
I have been trying to cancel my disney subscription an am having difficulty doing it
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Disney Movie Club - Brave zootopia fox and hound 1. 2 ant man beauty and the beast snowwhite

Disney Movie Club
#1051431
2.0
They sent movie 6 movies and told me they was free come to find out they took money off my card with out promisen
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Disney Movie Club - Try to cancel membership.

Disney Movie Club
#1048521
Called disney movie club. And we told them that we need to cancel the membership because we cant afford it. So they told us to bring back the movies and pay the $26. First. My girlfriends foster mom took all of the movies and we cant get them back. So they told us that if we cant mail the movies back they wont cancel the membership.
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Disney Movie Club - Cancel my *** account

Disney Movie Club
#1047531
They sent a DVD that I don't want and they sent it without notifying me even though they are not supposed to be mailing me anything.
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If you're buying multiple movies in a single order, the movies they send you can be completely different from the actual order that you placed. Although they never include movies that you didn't order, the quantities and prices are unpredictable. I'm a VIP member and...
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DMCMemberAdvocate
DMCMemberAdvocate

I certainly regret you feel this way. You should always receive the movies you have ordered. From the sounds of this, I'm concerned you may not be receiving your Featured Titl...

#1054043
Reply to reviews
I came home one day and had 2 brown packages from the DMC. Inside the packs were a welcome gift and 5 movies (2 of which were the same). The problem is, I never signed up for this club, and the day before I recieved a fraud alert from my credit card. Apparently this...
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DMCMemberAdvocate
DMCMemberAdvocate

Thank you for letting me know. If this was a fraud situation, we would like to resolve this with you as soon as possible. Please let me help! Give me a call at 800-459-7002, 9...

1.0
#1051214
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I joined the Disney Movie Club in February and since then I have said online very clearly that I don't wish the titles they are suggesting to send. Anyways that send them anyways and when I complained to return I had to pay the postage in US $ )I live in Canada) and I...
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DMCMemberAdvocate
DMCMemberAdvocate

Russell,Your Featured Title program is part of your membership agreement with the Disney Movie Club. Here is how it works: About every 3-4 weeks, up to 15 times a year, we sen...

#1050659
Reply to reviews
When I joined DMC my agreement stated I would receive one movie offer each month. for the past several months they are arriving twice per month. the timing is not consistent so I am missing the e-mail notification and not responding so I'm getting all these movies I...
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DMCMemberAdvocate
DMCMemberAdvocate

Please let me help you with your Disney Movie Club Membership. I can be reached at 800-459-7002 or email me directly at memberadvocate@movieclubinfo.com for assistance. Here's...

2.7
I didn't like
  • Mutiple monthly movie offers that require a decline response
#1042405
Reply to reviews
I've been reading so many bad reviews of the DMC here and most are from people not reading the terms and conditions of membership. Well I have been a member in Canada for a couple years and have had nothing but a positive experience. As consumers it is OUR...
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DMCMemberAdvocate
DMCMemberAdvocate

Thank you for your insights! We are only a phone call away. I encourage anyone who is having questions to reach out to us at 800-362-4587, 8 a.m. to 1 a.m., EST, Monday - Frid...

4.9
#1039433
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For the last three months we haven't received notification for the movie of the month. So every month we get charged for movies we don't want. We also have our preferred movie format set as DVD but for some reason they send us blurays. We wanted to finish out our...
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DMCMemberAdvocate
DMCMemberAdvocate

Please let me help!Give me a call at 800-459-7002 and I would be happy to help you with your Disney Movie Club Membership.PriscillaMember AdvocateDisney Movie Club

1.0
#1037795
Reply to reviews
People can't be too mad at DNC. These kinds of clubs have been around forever, so you have to know what you're getting into. You get a good first buy, then you have to buy some expensive full-price items, but, you can also get other movies at half price. To make the...
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DMCMemberAdvocate
DMCMemberAdvocate

Thank you for your insights!I am Priscilla, the Member Advocate for the Disney Movie Club.If anyone has any questions or concerns about the Club, I am here for you!Please give...

3.4
#1030076
Reply to reviews