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I have a membership and my son signed up through refer a friend. We have the same name but live at different addresses, have our own credit cards with different billing addresses. They sign him up and sent the first shipment out and then cancelled his account and...
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Anonymous
Confused and sad

I have always loved watching Disney Movies, I personally love the songs they have for them. It always kept the family entertained on movie night where my girls would pick one...

3.3
#1113696
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Months ago i signed up and ordered 3 movies, which I later received. Then I tried to log in to order more and it said "your account doesn't exist" now i'm getting charges for nothing. I back to back was just now charged $28.90 and $45.39. Even though not only can I not...
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dianebland
dianebland

It wasn't months ago., it was weeks ago.

#1103174
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I called Disney's Movie Club to decline the featured title, hoping that I would catch it before it was mailed out. They already mailed it out and told me that once I shipped back the DVD then my account be exponged and no additional charges would ecru; the cast member...
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2.3
#1102308
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Disney Movie Club - No movies charged daily

Disney Movie Club
#1115265
1.0
Details
Did not recieve my 4 for 1 dollar and am being charged 25 dollars aday
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Advertised vs Delivered
Customer service
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Disney Movie Club - I want to return movies.

Disney Movie Club
#1109365
I got in the mail movies that I didn't order.
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Disney Movie Club - Don't Join!!

Disney Movie Club
#1108561
1.0
Details
I joined in 2015 purchased required movies and then cancelled. Spring forward to 2017 they continue to send movies after I have cancelled. Each month I am sent movies, I return to sender, I cancelled my membership. Now they are sending me their threatening notices about getting billed for not buying the required movies. I cancelled, I cannot get rid of these people!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Staff
Value for money
Website

Disney Movie Club - I bought the movies the same dayirecorded the Disney packag!

Disney Movie Club
#1106545
2.1
Details
I bought the movies the same day I recorded the Disney movie packet, because you promised the moana blanket if we ordered. Well I got the movies, bit never got the blanket, and that was really the only reason I ordered the movies. Please send me the blanket that I was promised.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Several months ago I unexpectedly rec'd a DVD from DMC. I emailed them and was told I couldn't send it back because I had never declined the automatic selection. I told them I never received an email with the option to decline it. I was told "sorry"! I figured oh well,...
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2.4
#1098228
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I fully read the membership agreement. I can honestly some of the negative reviewers did not. You should link your membership to a card that has a good available credit line; not your card bearing your last $20 on the planet. I know a few people believe they can get...
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h.kitchener
h.kitchener

Some good advice and common sense. Thanks. I question giving a movie, book or other club your credit card info, tho. Too easy for them to charge you automatically and thus cre...

2.3
#1093830
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I was out of the country during the time I had billed for a movie I did not order. During that time my card was compromised and I didn't think about a small account like this being affected. I didn't realize I hadn't paid the $40 bill that was due. Months later while...
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3.2
#1093434
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I have a membership bc my almost 2 year old loves Disney and I haven't reach the time allotted to buy more movies yet but the weekend before my son's birthday they took 40$ from me! That was all I had saved for my son's birthday! I haven't received any movies aside...
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3.0
#1092518
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I wanted to exchange two movies for another title.when i called them they said just to write down what i wanted in exchange and there would be no price issue,however afer receiving the movies i also received a bill. I told them what was said but they insisted i owed...
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DMCMemberAdvocate
DMCMemberAdvocate

Maurine, That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday Friday, or email me di...

#1089794
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I have never signed up for this. Somehow they have my name and address and keep sending me movies and charge outrageous prices. I sent the movies back with a letter stating I didn't sign up for it, and don't want any more movies sent to me, and now they have debt...
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DMCMemberAdvocate
DMCMemberAdvocate

Oh no! That is not how I want you to feel about the Disney Movie Club. Please let me help!Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday Friday, or email ...

1.8
#1088097
Reply to reviews
First of all if you don't respond to the things you receive in the mail, you get charged anyways. I was charged 33.45 for a movie I had already bought a month prior for ten dollars less. When I called to ask about it I was told I have to respond "no" to not be charged....
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DMCMemberAdvocate
DMCMemberAdvocate

I certainly regret you are frustrated with the Featured Title portion of your Disney Movie Club Membership. I would be happy to help you through this and provide you the best...

1.0
#1084863
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