Disney Movie Club - Ordered my movies 10 days ago and still have not shipped
I have been a member of Disney Movie Club for about a year now and am ordering movies to fulfill a commitment. I really don't know why I bothered to join.
Every time I order a movie it takes 2 weeks to process. I ordered 2 movies for my daughter on the 15th of March. Today is the 24th and the status is still "processing" on the website. It would be faster for me to drive to their warehouse and pick them out myself.
If you want your movies anytime in the next month I suggest heading to Wal-mart or Target to get them, it is the same price (minus shipping and handling) and no wait. I have ordered online from other companies and NEVER have I had to wait this long.
They have already charged my credit card. What is the hold up?
Location: Spokane, Washington
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I ordered Feb 5th and it is feb 29th...that is 24 days and still processing...
I know I'm still waiting on my order smh disney sucks
Pricilla you will not return emails or calls even your DMC advocate is a scam. My orders where sent on the FirstnI've still yet to get them!
You sent me totaly wrong iformation. Why wiull you not respond to us
I just got the email today saying the movies shipped. Probably another week before I actually get them. Another week of my daughter begging to see Rapunzel (Tangled), haha.
We finally got them...21 days after they were ordered.
I'm in the same boat - I ordered movies on March 29, 13 days ago, and the order is still showing as "processing". What's the hold up??
Opps! time for more caffeine!
my email is memberadvocate@***.com
Melissadawnj,
That does seem like a long time! Please email me with specific information and I would be happy to look it up and find out what is going on. I regret this unfortunate experience, but rest assured I will get to the bottom of it and fix it for you!
Priscilla
Member Advocate
Disney Movie Club