I joined dmc in April2008. I fulfilled my
obligation for membership. Tried to cancel membership in August 2008. To this day, I am still receiving movies in the
mail. All these movies are being charged on my cc. I have returned all these movies,waiting for my cc credit on said movies. I don't knwo what the problem is. I am one person, who can do just so much. Couldn't you put forth an effort to try and cancel this membership? I feel like I am being taken advantage of. Please help me out of this,--Rebekah Huggins-------------
1. Written by oceangate316, on 03-02-2009 17:23
File a complaint with the BBB. This was the only way I was able to have them stop. It took a month but as soon as they found out they would have a negative image on BBB list, they caved.
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2. Written by Cancel credit card..., on 01-02-2009 07:04
I had the same experience and I ended up sending them back with a confirmation to prove, I sent them back and then had to cancel my card and have the bank issue a new one. I also wrote them a letter and told them, that from this day forward, if they send me any more movies, consider them a gift! Then send it certified....Hope this helps on how to handle it.
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Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
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