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  • Customers like
    • Selection3
    • Movies ordered3
    • Movies i ordered2
  • Customers don't like
    • Customer service6
    • Autoship after fulfillment4
    • Problem resolution4

  • Aug 21
  • Entertainment
  • Disney Movie Club Membership
  • 264
  • REVIEW RATING 5/5

I've been in the DMC for a couple of years now, and have not had any problems. I've had to call a couple of times, but never because of something that happened on their end of things. When I do call, wait is minimal, and response is helpful and polite. Once I ordered a movie that I thought I didn't have, only to notice minutes later that I had mis-shelved it in the wrong order (I have a LOT of... Read more

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  • Aug 18
  • Entertainment
  • Queenstown, Maryland
  • 352
  • REVIEW RATING 4/5

When I signed up all I was told was that I had to buy 4 more movies over the next 2 years to get the reduced price on my first 6. What was not explained it that I would have to decline the featured titles or else they would be sent to me anyway. When I called to complain and get a prepaid return label they spent most of the call trying to sell me more movies. I feel bad for the person I talked to... Read more

Was this review helpful? 0 1

  • Aug 17
  • Advertisements and Cons
  • Pretoria, Gauteng
  • 3
  • 3
  • 174
  • REVIEW RATING 4/5

Survey scam thought 4 purchases were $1 each... charged $33.34 instead. Was directed to this third-party site buy swagbucks.com; I'm convinced they are a scam too. Called immediately the next day as i saw the charge on my billing statement from DIS*DISNEY MOVIE CLUB. At least you didn't try to hide who it was that charged me for $33.34 so props for that; however called literally next day and they... Read more

Was this review helpful? 0 1

Even after calling to refuse shipment I dont want, I receive it anyway. Othertimes I get a bill before I even receive a dvd. Other times I call to refuse shipment & the recording states " no choices need to be made at this time" and thereby won't let me refuse a shipment, so I get it & have to send it back. I refuse to pay for I did not want or order in the first place. Add comment

They keep sending and charging me for duplicates movies and trying tho get a live person is virtually impossible. I don't think it's fair that I should have to pay to return duplicacates. Add comment

  • Aug 07
  • Entertainment
  • Eaton Rapids, Michigan
  • Disney Movie Club Movie
  • 121
  • REVIEW RATING 4/5

I have tried to contact you about not receiving movies i dont want or need and they are returned i saw on my bank statement you have charged me for 2 movies and i have not received either movie but was charged 40.39 and 28.90 respectively and now i know why my checks bounced i dont have hrs to sit on hold not happy with this company and how they run their business. I demand the 2 movies of my... Read more

Was this review helpful? 0 0

Website log in. Have had issues with the site every time I try to log in. The site never recognizes my information and then locks me out. Have to call customer service to get re activated. More frustration than it's worth, many of the movies can be purchased off the site for cheaper than Disney is selling. Add comment

  • Aug 04
  • Entertainment
  • Lakeland, Florida
  • Disney Movie Club Membership
  • 277
  • REVIEW RATING 4/5

I am completing my second membership with the Disney movie club. You can not find the Disney video library for less money than what is offered here. YOU NEED TO PLAY BY THEIR RULES. Respond quickly to the monthly offers, buy your commitment videos quickly, once completed quit the club, if you want more of their titles rejoin. I have never had a billing error, a delivery problem, or customer... Read more

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  • Jul 31
  • Entertainment
  • Hammondsport, New York
  • Disney Movies
  • 1
  • 1
  • 126
  • REVIEW RATING 4/5

Started the Disney Mivie Club Feb. 2015 never received any movies, not even the one's I orderd to start this club. Ive email no answer called placed on hold for 47 min. And somehow they claim I have no accout but keep chargeing my credit card monthly. Read more

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  • Jul 27
  • Entertainment
  • Ridgecrest, California
  • Disney Movie Club Membership
  • 1
  • 1
  • 211
  • REVIEW RATING 4/5

It's only been about a month since I ordered my first set of movies. I have received offers in my email, the mail, and yet I can not log in on the website. I have called their service and I have emailed them but nothing has changed. Every time I type in my member number, email, zip or password it tells me "The combination of your email address and password does not exist. Please try again." OR... Read more

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