Disney Movie Club Complaints and Reviews

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Disney Movie Club
Main address: P.O. Box 738 54957-0738 Neenah WI
1-888-257-9100, 1-800-723-4763, , https://disneymovieclub.go.com/webapp/wcs/stores/servlet/AcquisitionContactUsView?langId=-1&storeId=
  • 236+16 mobile complaints
  • $14.9K claimed losses
  • $59 average
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  • 2 days ago
  • Entertainment
  • Dvd
  • 1
  • 1
  • 118

I've had this membership for 2 year, why I held onto it, I don't know. Maybe I expected deals but the prices on these DVDs are not deals. I have called to check on the status of a return and I was on hold for 20 minutes by time I got to talk to a human, and asked about the status of my return I was hung up on. And of course they don't call you back so here I am on hold again. I always skip... Read more

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  • 2 days ago
  • Entertainment
  • West Valley City, Utah
  • Movie
  • 51

I understood and agreed to the concept of them sending me monthly offers and the need to decline them so I do not receive them. I get emails all the time and decline most of them. My big issue is when they started doing TWO monthly movies, and not giving me an update email that shows a second movie I need to decline. If they sent a more detailed email or had both movies listed at the same time,... Read more

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  • Oct 26
  • Entertainment
  • Repeated Charges
  • 1
  • 1
  • 69

I decline every month...on the web site NOT by mail and always as soon as I get the email stating I have a Feature. I keep the confirmation emails for EVERY SINGLE ONE. Yet FIVE times over the past year they have charged me anyway and sent the movie. I call, they apologize and swear it won't happen again. Today, it happened again, I requested a cancel of the account and was told I would be... Read more

Was this review helpful? 1 1

     

  • Oct 17
  • Entertainment
  • Yucaipa, California
  • Company Policies
  • 4
  • 4
  • 499

I have been a member of the Disney Movie Club for quite some time and have even canceled before and joined again. 95% of you people on here need to get a life or at least start acting like adults. I'm assuming most of you can read. They make it VERY clear that unless you decline the selection of the month they WILL mail it to you, and shocker... They charge you for it. If you decline the movie,... Read more

Was this review helpful? 11 0

     

  • Oct 10
  • Entertainment
  • San Luis Obispo, California
  • Unauthorized Charges
  • 696

I fulfilled my subscription with the Disney Movie Club over a year ago. I tried to keep the account open in case there were any new movies I wanted to get later on. So when my credit card became outdated and I got a new card with an all new number, the shipments stopped shipping automagically since I didn't update it on their site. I thought this was great until just the other day (more than a... Read more

Was this review helpful? 1 3

     

  • Oct 10
  • Entertainment
  • Membership Cancellation
  • 3
  • 3
  • 189

Hello i am having trouble canceling my membership.i dont want to pay the 5 movies because i have 2 accounts so i can not pay the dvds i cancel them but they just send them out.and i just want to have peace im not trying to worry about this.i dont have money to pay for this and i did not agree to this.it said nothing about this in the terms or agreement.so can i cancel this without having to pay... Read more

Was this review helpful? 0 0

     

  • Oct 09
  • Entertainment
  • Unauthorized Charge
  • 3
  • 3
  • 164

They automatically send you movies and take money out of your bank without permission! My account is now negative due to that, and its the 2nd time theyve done this! Read more

Was this review helpful? 1 1

     

  • Oct 06
  • Entertainment
  • Cancelled Account Charges
  • 275

I ordered three Movies and received them no problem, Now every movie i get stuff in the mail about featured movies, and if you don't decline them, they take it upon themselves to bill you and send them to you, in order to get your money back you got to pay postage to return them, after two years of this, they stole $30 in postage and now are threatening to bill me $54 plus $20 per movie i ordered... Read more

Was this review helpful? 0 1

     

  • Sep 29
  • Entertainment
  • Fergus Falls, Minnesota
  • Membership Cancellation
  • 2
  • 2
  • 317

I want to cancel my membership And can you cancel it because I hate paying for it because my mom said to cancel my membership I don't want any more stuff from u so will you leave me alone? Stop sending movies and stop sending me the bill because I will not pay for it what is the phone number to cancel my membership why do u keep sending me stuff I hate it because it is so *** expensive anyway so... Read more

Was this review helpful? 0 4

*** you disney movie ckub! i have been dealing with *** for about a year. they keep taking money between 50-85 bucks without my notice! then i have to go through some *** with my bank cause some times i dont have that amount avaliable. please i would love this company to just freakin stop!!!!! Add comment

 
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