Disney Movie Club Complaints and Reviews

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Disney Movie Club
Main address: P.O. Box 738 54957-0738 Neenah WI
1-888-257-9100, 1-800-723-4763, , https://disneymovieclub.go.com/webapp/wcs/stores/servlet/AcquisitionContactUsView?langId=-1&storeId=
  • 233+16 mobile complaints
  • $14.9K claimed losses
  • $60 average
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  • Oct 17
  • Entertainment
  • Yucaipa, California
  • Company Policies
  • 1
  • 1
  • 214

I have been a member of the Disney Movie Club for quite some time and have even canceled before and joined again. 95% of you people on here need to get a life or at least start acting like adults. I'm assuming most of you can read. They make it VERY clear that unless you decline the selection of the month they WILL mail it to you, and shocker... They charge you for it. If you decline the movie,... Read more

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  • Oct 10
  • Entertainment
  • San Luis Obispo, California
  • Unauthorized Charges
  • 507

I fulfilled my subscription with the Disney Movie Club over a year ago. I tried to keep the account open in case there were any new movies I wanted to get later on. So when my credit card became outdated and I got a new card with an all new number, the shipments stopped shipping automagically since I didn't update it on their site. I thought this was great until just the other day (more than a... Read more

Was this review helpful? 1 2

     

  • Oct 10
  • Entertainment
  • Membership Cancellation
  • 3
  • 3
  • 126

Hello i am having trouble canceling my membership.i dont want to pay the 5 movies because i have 2 accounts so i can not pay the dvds i cancel them but they just send them out.and i just want to have peace im not trying to worry about this.i dont have money to pay for this and i did not agree to this.it said nothing about this in the terms or agreement.so can i cancel this without having to pay... Read more

Was this review helpful? 0 0

     

  • Oct 09
  • Entertainment
  • Unauthorized Charge
  • 3
  • 3
  • 111

They automatically send you movies and take money out of your bank without permission! My account is now negative due to that, and its the 2nd time theyve done this! Read more

Was this review helpful? 1 1

     

  • Oct 06
  • Entertainment
  • Cancelled Account Charges
  • 230

I ordered three Movies and received them no problem, Now every movie i get stuff in the mail about featured movies, and if you don't decline them, they take it upon themselves to bill you and send them to you, in order to get your money back you got to pay postage to return them, after two years of this, they stole $30 in postage and now are threatening to bill me $54 plus $20 per movie i ordered... Read more

Was this review helpful? 0 1

     

  • Sep 29
  • Entertainment
  • Fergus Falls, Minnesota
  • Membership Cancellation
  • 2
  • 2
  • 279

I want to cancel my membership And can you cancel it because I hate paying for it because my mom said to cancel my membership I don't want any more stuff from u so will you leave me alone? Stop sending movies and stop sending me the bill because I will not pay for it what is the phone number to cancel my membership why do u keep sending me stuff I hate it because it is so *** expensive anyway so... Read more

Was this review helpful? 0 4

*** you disney movie ckub! i have been dealing with *** for about a year. they keep taking money between 50-85 bucks without my notice! then i have to go through some *** with my bank cause some times i dont have that amount avaliable. please i would love this company to just freakin stop!!!!! Add comment

     

  • Sep 21
  • Entertainment
  • Tampa, Florida
  • Email Access
  • 237

I have been putting in Disney Movie Rewards for about 2 - 3 years - using E-mail address tinaw684@gmail.com With pass word - bigjim24 Bottom line something happened to that E-mail & password. What about all the movie codes I have already had put in. No, I have to use the E-mail - tinawright7468@gmail.com With password - nutjob48 I really want my movies that I have already put in back. ... Read more

Was this review helpful? 0 0

     

  • Sep 18
  • Entertainment
  • Poughkeepsie, New York
  • Membership Cancellation
  • 1
  • 1
  • 505

If you call the regular number and wait a bit you will eventually get to someone in the Phillipines that can cancel the membership for you. I was ticked off also about the same thing. When I was in another movie club to retain their long time customers they made it so I didn't have to send in the cards. Disney doesn't do that. You have to notify them that you don't want the movie. If you... Read more

Was this review helpful? 1 1

     

  • Sep 14
  • Entertainment
  • Account Cancellation
  • 1
  • 1
  • 421

I need to now cancel my account. I have completed my "commitment" for the rewards (buying 5 movies at reg price) and I cannot cancel this subscription. How do I go about it. I'm sick of getting random movies in the mail. I also have called all the numbers the site gives and it's just automated bull. I'm prepared to just cancel my credit card if I have to but if I can just cancel the account and... Read more

Was this review helpful? 0 0
 
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