Disney Movie Club Complaints and Reviews

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Disney Movie Club
Main address: P.O. Box 738 54957-0738 Neenah WI
1-888-257-9100, 1-800-723-4763, , https://disneymovieclub.go.com/webapp/wcs/stores/servlet/AcquisitionContactUsView?langId=-1&storeId=
  • 211+7 mobile complaints
  • $11.7K claimed losses
  • $54 average
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  • Jul 24
  • Entertainment
  • Disney Club Enrollment
  • 72

I recently enrolled,disney got my money, I got one e-mail from disney stating that i would receive the first set of movies,and also had a track on the shipment with UPS, except that was the only e-mail I got. That was a month ago. I enrolled online so why am Ihaving to enroll a second time .i have membership number and when i try to login it says that my e-mail adress or password does not... Read more

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  • Jul 16
  • Entertainment
  • Madison, Wisconsin
  • Bad Customer Service
  • 1
  • 42

I had recently changed my credit card so the one they had on file was incorrect. I received a notice that they were trying to mail my "monthly selection" which I did NOT order and did NOT want. I tried to contact them by e-mail to tell them to cancel it and received a note in response that they could not do that. I had to accept the order and then return the unwanted movies to them. This is NOT... Read more

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  • Jul 15
  • Entertainment
  • Wylie, Texas
  • Subscription Cancellation
  • 1
  • 113

I joined Disney movie club on a trial to see if I would like and want to keep it. In the end it turned out not to be something I was interested in. So I canceled my subscription. I kept getting emails and things in the mail, but when I went to check, it did say I no longer had an account. So i thought it was just adds they were sending me because my email might of still been in the system. I send... Read more

Was this review helpful? 0 0

Want membership cancelled ASAP AND MY MONEY REFUNDED BACK TO ME OR ILL SUE MY CREDIT CARD WAS CHARGED IT WAS UNAUTHORIZED!!!! Add comment

  • Jul 04
  • Entertainment
  • Newport News, Virginia
  • Club Memberships
  • 1
  • 91

Been a customer for years! Had a few times when I got movie I didn't want, and a phone call or e-mail took care of it. They refunded the charges. I have ordered many movies in both DVD and Blu-ray, and all work great. They are a little pricey, but very convenient and fair. I have nothing but praise for the site and the club. All it takes is someone on your end of the contract with a brain... Read more

Was this review helpful? 2 1

  • Jul 02
  • Entertainment
  • Columbus, Ohio
  • Movies
  • 209

I found the 1$ for 5 movies & a free mickey blanket on DMC w/ 3 retail priced purchases afterward for membership commitment. I read ALL the fine print, ordered all 3 "commitment" movies the next day & cancelled over the phone with a wait hold time of 1 minute after it posted to my credit card, 4 days later! Easy as that guys. I'm guessing 90% of these complaints are b/c people aren't... Read more

Was this review helpful? 2 1

  • Jun 26
  • Entertainment
  • Monroe, Louisiana
  • Automatical Movie Order
  • 1
  • 90

Never once was I informed that movies would be automatically ordered for me and mailed to me then debited from my account. NOT HAPPY! When calling customer service I was told u have 2 yrs to order movies yet u have only days to respond to an email come to fund out to stop a generated order so u can pay 100! a month at their discretion. I would not recommend this to anyone. This is the biggest... Read more

Was this review helpful? 1 0

  • Jun 20
  • Entertainment
  • Houston, Texas
  • Movies
  • 2
  • 178

COMPLETE RIP OFF. DO NOT EVER SIGN UP FOR THIS CLUB. I signed up for 5 obligated movies and they would send me 4 to 5 additional movies in between the obligated ones. I ended up with 28 movies before my "obligation" was fulfilled because you have to manually decline these other "offers" or they just charge you. I did not ask for ANY of the other movies. At almost 30 dollars a movie you can do the... Read more

Was this review helpful? 1 4

  • Jun 17
  • Entertainment
  • Dimondale, Michigan
  • Account Collections
  • 87

If someone who lived at your address before you, had an account and let their account go to collections You can't have an account even if you have No connecton to the last resident. And they will cancel it without sending you and email even if you have made a larger order you are waiting on it. We waited a long titime for our order only to find this out(never receiving it still)... No matter... Read more

Was this review helpful? 1 0

  • Jun 16
  • Entertainment
  • Strongsville, Ohio
  • Movies
  • 1
  • 52

Stop sending me movies! I have no way to decline them Read more

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