Disney Movie Club
Disney Movie Club Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Disney Movie Club has 2.1 star rating based on 430 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Disney Movie Club to a friend or colleague.
- Rating Distribution
Pros: Lots of movies for sale, Price, Movies i ordered.
Cons: Customer service, Mutiple monthly movie offers that require a decline response, Problem resolution.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Disney Movie Club has 2.1 star rating based on 430 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Disney Movie Club to a friend or colleague.
- Rating Distribution
Pros: Lots of movies for sale, Price, Movies i ordered.
Cons: Customer service, Mutiple monthly movie offers that require a decline response, Problem resolution.Recent recommendations regarding this business are as follows: "Don't Walk, RUN from the Disney Movie Club. Worst service ever.", "Nothing I didn’t want this I didn’t sign up for nothing", "Make sure you ask them how much you can save before they end your membership.", "Do not get Disney movie club subscription", "I can't screenshot shot gov disability card you charged me 28.50 on 4/2 and 28.50 on 4/4 that's my medication money I don't have Disney account I need my money asap that's all I have to live off !".
Most users ask Disney Movie Club for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSending DVDs I DID NOT ORDER then sending me past due bill!
I was sent a dvd I did NOT order. I make sure to always decline the featured offers.
One time recently their site was being super glitchy and I had declined multiple times. They STILL sent me the dvd that I DID NOT WANT. They sent it I complained they saId theyd sent lables to send back, never got here, asked them to send again, they finally got here a few days ago, but I was gone for the weekend, then get home to a past due bill from DVD from said DVD I NEVER ORDERED!! What a scam from Disney to try to get more $$ from loyal members!
It's no surprise to me that after this horrible experience of getting this DVD I DID NOT ORDER I get an email saying the. Disney Movie Club is closing. THANK GOODNESS! Because it has gone to you know what!
A bunch of scam artists are running it!! NOT happy to get an "overdue" bill for something I did not order. Even more so because I always pay my bills on time and have an over 800 credit score so I will be pissed if Disney messes with that due to THEIR OWN MISTAKES and money grab to try to get money they don't deserve from people! Disney REALLY has lost it's magic.
The people running it are running it into the ground with their corporate greed to get money from people, no matter how unethical it might be!! SO SAD AND JUST GROSS.
Preferred solution: Full refund
User's recommendation: Don't Walk, RUN from the Disney Movie Club. Worst service ever.
They blocked me from my account.
I have been a member here for ten years. I always pay for the stuff I get.
I got an email saying I pre ordered the new Disney Legacy thing. Which I didn't. I can't get into my account. I keep emailing and they tell me to call.
Nobody ever answers the phone. Finally I get this.
Hello Joshua,
I would like to introduce myself. I am an associate with the Member Advocate Team for the Disney Movie Club.
Pursuant to your Membership Agreement, your membership and orders have been canceled effective October 6, 2023. The Club reserves the right to cancel any Membership at any time for any reason, including but not limited to, breach of this Membership Agreement, failure to maintain a valid form of payment, suspicion of fraudulent behavior, excessive returns, nonpayment, non-purchase of titles or inactivity.
If the Club cancels your Membership for any reason and you have not fulfilled your minimum purchase commitment, the Club reserves the right to bill you the value of the introductory-priced titles you received in your initial enrollment order ($19.95 per title shipped to you), plus shipping and processing and sales tax (where applicable).
There is a remaining balance of $32.80. You may contact a Cast Member via phone to make a payment with a card or mail a check or money order to the address on the invoice.
You may contact Customer Service for further assistance, at 1-80*-***-****,
8 a.m. to 11 p.m., EST, Monday - Friday.
Please note that much of our mail is pre-printed and you may receive one or two more Featured Title mailers in the future. Please disregard this material.
No further movies will be sent after the date of this membership cancelation.
What the heck is that about. They can just end my membership. That is wrong. I have gotten so many things from them.
It's like, once I get to a specific amount saved, they end my account. I have saved a bit over $1,000.
It bothers me. I like the site.
I have gotten, probably fifteen things in the past months. It's just wrong.
- Lots of great movies
- Membership canceled for no reason
Preferred solution: I just want to go back to using the site the way I have for the past ten years. haha
User's recommendation: Make sure you ask them how much you can save before they end your membership.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel the order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to cancel this
- Idk
- Idk
Preferred solution: Full refund
User's recommendation: Nothing I didn’t want this I didn’t sign up for nothing
Discuss mixup in shipping
I moved and my last shipment is now in an undeliverable status somewhere in the mail system. I think I called on this already or maybe chatted online, but we could not see any tracking number at the time, because your system was down.
I had told whoever I talked to that I didnt want this particular movie anyway, so I wanted to get a refund if $31.36, I think I was told to wait until the amount has posted to my account, then I could get a refund, unless I could find that tracking number. I forgot to look for the tracking number the next day, so am trying to reconnect to you on this subject because I really need that refund as Im having some extreme financial difficulties .
Preferred solution: Full refund
I didn’t receive my membership number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clarksville, VirginiaCanceling my subscription for a second time
User's recommendation: Do not get Disney movie club subscription
Me isieron un cobro si dar mi autirizacion
Cancel account
Preferred solution: return mailing label and proof of cancelation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grand Junction, ColoradoAccount charged
They sent a dvd of month that I declined
You have carded my card twice for 28 dollars and I'm no member! I want my money
Preferred solution: Full refund
User's recommendation: I can't screenshot shot gov disability card you charged me 28.50 on 4/2 and 28.50 on 4/4 that's my medication money I don't have Disney account I need my money asap that's all I have to live off !
I didn't make a order and money was took out of my account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized payment
- Movies ordered
Preferred solution: Full refund
Refund my card please
- Never disappointed with my selected dvd purchases
- Money
Preferred solution: Full refund
User's recommendation: Refund me please
Make Mine Music
Preferred solution: Let the company propose a solution
User's recommendation: Stop supporting Disney unless they stop doing this!
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Erin, please let us help! Go to DisneyMovieClub.com and from there you can chat with a Cast Member, send us an email or find a phone number to call us.
We look forward to hearing from you soon to help you. Thank you, Priscilla, Member Advocate, Disney Movie Club