1.7
  • Movies Ordered3 votes
  • Nothing1 votes
  • Selection1 votes
  • Autoship after Fulfillment3 votes
  • Customer service2 votes
  • Problem resolution2 votes
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I have tried canceling my account but the have not responded to my emails and they keep charging me for unwanted movies CANCEL THIS *** ACCOUNT NOW. The name on the account is David Burton Add comment

I once applied before and keep sending back those movie even i keep putting notes to stop sending me...my kids are all grown and still recieving thier movies. Stop !!! You guys are so annoying Add comment

  • Feb 26
  • Entertainment
  • Lawrence, Massachusetts
  • Movie
  • 159
  • REVIEW RATING 4/5

I was misinformed about membership terms and after,vI got my four movies for 1.00$ but pay for shipping of 4.99$, they went ahead and sent me a movie that I never ordered, then on top of billing me from that, they want to claim now that I also owe 99$ and some change on top of that for the membership, then this person went on too say, Well if you want to cancel your membership you can send all... Read more

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  • Feb 26
  • Entertainment
  • Colleyville, Texas
  • Movie
  • 57
  • REVIEW RATING 4/5

They continued to order movies for me that I didn't want. At first they'd send me emails when I had to decline movies and it would happen once a month. Then they stopped sending me emails and I had to call. I called to cancel an automatic order and they didn't even think to also ask me to respond to the next automatic order and I had to call and cancel another order. I received 4 movies... Read more

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  • Feb 16
  • Entertainment
  • Omaha, Nebraska
  • Movie
  • 1
  • 1
  • 95
  • REVIEW RATING 4/5

Was promised 40% off 3 of our movies. The price got higher after I purchased the movies. Tried sending an email but they responded with some lame *** email that didn't even address my problem. All they care about is your money, once they have it, they tell you to eff off Read more

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  • Feb 07
  • Entertainment
  • North Hollywood, California
  • Cancellation Policy
  • 1
  • 1
  • 59
  • REVIEW RATING 3/5

After i advised them to close acct they still billed me 40.00 two times and said when i get items to mail back when i get them which i didnt order to begin with then they said 6 to 8 weeks for refund i disputed with bank and closed card down will never go through these people again Read more

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  • Jan 31
  • Entertainment
  • Haddonfield, New Jersey
  • Membership
  • 1
  • 1
  • 33
  • REVIEW RATING 4/5

Takes months to return and makes it impossible to cancel membership Read more

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  • Jan 25
  • Entertainment
  • North Fort Myers, Florida
  • Movie
  • 1
  • 1
  • 15
  • REVIEW RATING 3/5

Always having to return unwanted movies Read more

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  • Jan 23
  • Entertainment
  • Bellevue, Washington
  • Membership
  • 4
  • 4
  • 1982
  • REVIEW RATING 5/5

I signed up for the disney movie club online. I purchased the 4 DVD membership join up package for a $1.99 a movie. That was right before christmas. Now I come to find that they have taken $30 out of my bank account on January 20th. I have no idea why! I can't call them I keep getting message machines without the option to speak to a customer service rep. I can't find my membership number... Read more

Was this review helpful? 3 6

  • Jan 22
  • Entertainment
  • Fort Myers, Florida
  • Movie Rental
  • 1
  • 1
  • 1623
  • REVIEW RATING 5/5

The initial offer was good, even factoring in how much the "membership commitment" would cost. Spread out among all the DVDs the price looked good overall and I got a lot of movies I wanted to own, so initially I was pretty happy with the service. Over time I've noticed that you have to be extremely vigilant to avoid getting auto-charged for movies you may or may not want. And at least once, I... Read more

Was this review helpful? 15 1

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