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  • Customers like
    • Selection 5
    • Movies ordered 5
    • Lots of movies for sale 4
  • Customers don't like
    • Customer service 8
    • Problem resolution 7
    • Whole set up 5

I regret joining this movie club. I have no problem fulfilling my 5 dvds but I don't like being forced into a blu ray combo when I don't own blu ray. also I have small children that I buy for and none of the preschool movies qualify since regular price they are $16.95. I called and said something only to have them tell me they would bump them up to the $19.95 so they would qualify. seriously? if im paying regular price it shouldn't matter. no 3 yr old wants to watch tomorrowland or star wars. there is nothing family friendly about this company... Read more

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Just signed up and regret it so much! The initial info was obviously a little shady although my husband and I knew the movies were not only $1 and there was a catch but the degree that Disney is taking it is really upsetting! I understand the additional full price commitment but I am glad I called before placing my order bc the main movie section purchases will NOT fulfill the req u have to purchase from a special tab I believe this like everything else is purposely misleading. Also to talk to someone u must all and act like u are signing up... Read more

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I received 2 movies that were the same in the same month and was charged my bank account was so messed up because of it they never said sorry they just blamed me when I in fact declined the movie when I should not have had to I was told over the phone the representative put in the pre ordered movie and she would make sure it was in the system so I did not receive that email which I did anyway so she did not do her part and I still received TWO then I was told on the online chat that when the movie has been returned it will go towards a new one... Read more

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When I called I spoke to a lady who had a foreign accent it was hard to understand her. I had to explain myself 3 times and what I called for. I asked her for three different movie titles these movies included Lady and the Tramp which she said they no longer have Snow White and the Seven Dwarfs when she said that it only came with a Blu-ray and DVD combo pack I do not have a Blu-ray. I told her I don't have a Blu-ray can I just get that in a DVD she says that she does not have it in the DVD I also asked for Despicable Me Again she does not... Read more

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I like the app but I dont need or want it anymore and I can't cancel my membership! I'm still on my 30 day trial! I don't want to pay for something I don't use. How do I cancel!!?? Add comment

To all the consumers, DO NOT EVER MAKE THE MISTAKE of joining Disney Movie Club. Its a hard way out of it. Read more

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I've had zero problems with Disney movie club. I even forgot to decline a feature title one month, they paid return shipping and I got a full refund. The selection is great, even older movies which makes gifts for my grandparents easy. You really can get great deals when you take advantage of the member discount PLUS free shipping! I love expanding and collecting all of the classic princess movies to share with my daughter. We both love getting our packaged in the mail. My movies show up quickly and I will probably restart my membership after... Read more

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Cancel my member. Please put the money back to my bank. Thank You Add comment

Seriously where the *** are the seven digit item numbers for ordering movies with the mailed form?? Is this some national secret? No matter how you look up a movie on the site there is no corresponding number. After trying the FAQ and searching the help section I emailed the question to Disney. Well I got automated responses that had absolutely nothing to do with my question. I tried googling this question and there's complete silence online. NO search results at all. None. WTF? Honestly, does anyone know? Read more

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I signed up for Disney Movie Club because I thought it would be great to collect the movies for our children. The whole time I had this membership to the club it was horrible after the first shipment. They supposedly could not ship any other movies or correspondence to me. They said that my address was wrong and simply could not. I explained to them it was funny because every other company that we have an account with does, so there was no reason they could not. I called in multiple times without being able to get ahold of anyone and being put... Read more

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