Disney Movie Club Complaints and Reviews

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Disney Movie Club
Main address: P.O. Box 738 54957-0738 Neenah WI
1-888-257-9100, 1-800-723-4763, , https://disneymovieclub.go.com/webapp/wcs/stores/servlet/AcquisitionContactUsView?langId=-1&storeId=
  • 238+18 mobile complaints
  • $14.9K claimed losses
  • $58 average
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  • 1 day ago
  • Entertainment
  • Baltimore, Maryland
  • Movie
  • 35

people love the fact that you can get 4 movies for a penny . Next time read fine print . you will be sent the monthly movie unless you say otherwise , you will be charged for that selection .they will tell you when that charge date will occur. once you fullfil your aggreement , they will continue to send you monthly selections until you cancel. i canceled years ago and yes i forgot to cancel that... Read more

Was this review helpful? 0 0

Im being charge out of my account when i dont know how is suppose to take out they never told me how much and what day of the month Add comment

Being charge for something I already payed for an want to causal my hole account 6017481853call me back now I'm very upset about this Add comment

     

  • Oct 31
  • Entertainment
  • Membership
  • 911

I have had my membership for about 4 years now. No problems until I wanted to cancel. OMG!! I was on the phone for a couple hours trying to figure out how to cancel. So I googled it and got this number which led straight to an actual person. And I FINALLY got to cancel my membership. 920-521-4015... I'm sure plenty of other people have had the same issue with canceling their membership. But like... Read more

Was this review helpful? 3 2

     

  • Oct 27
  • Entertainment
  • Dvd
  • 1
  • 1
  • 566

I've had this membership for 2 year, why I held onto it, I don't know. Maybe I expected deals but the prices on these DVDs are not deals. I have called to check on the status of a return and I was on hold for 20 minutes by time I got to talk to a human, and asked about the status of my return I was hung up on. And of course they don't call you back so here I am on hold again. I always skip... Read more

Was this review helpful? 1 1

     

  • Oct 27
  • Entertainment
  • West Valley City, Utah
  • Movie
  • 350

I understood and agreed to the concept of them sending me monthly offers and the need to decline them so I do not receive them. I get emails all the time and decline most of them. My big issue is when they started doing TWO monthly movies, and not giving me an update email that shows a second movie I need to decline. If they sent a more detailed email or had both movies listed at the same time,... Read more

Was this review helpful? 3 0

     

  • Oct 26
  • Entertainment
  • Repeated Charges
  • 1
  • 1
  • 359

I decline every month...on the web site NOT by mail and always as soon as I get the email stating I have a Feature. I keep the confirmation emails for EVERY SINGLE ONE. Yet FIVE times over the past year they have charged me anyway and sent the movie. I call, they apologize and swear it won't happen again. Today, it happened again, I requested a cancel of the account and was told I would be... Read more

Was this review helpful? 3 1

     

  • Oct 17
  • Entertainment
  • Yucaipa, California
  • Company Policies
  • 6
  • 6
  • 886

I have been a member of the Disney Movie Club for quite some time and have even canceled before and joined again. 95% of you people on here need to get a life or at least start acting like adults. I'm assuming most of you can read. They make it VERY clear that unless you decline the selection of the month they WILL mail it to you, and shocker... They charge you for it. If you decline the movie,... Read more

Was this review helpful? 18 0

     

  • Oct 10
  • Entertainment
  • San Luis Obispo, California
  • Unauthorized Charges
  • 1
  • 1
  • 1129

I fulfilled my subscription with the Disney Movie Club over a year ago. I tried to keep the account open in case there were any new movies I wanted to get later on. So when my credit card became outdated and I got a new card with an all new number, the shipments stopped shipping automagically since I didn't update it on their site. I thought this was great until just the other day (more than a... Read more

Was this review helpful? 3 4

     

  • Oct 10
  • Entertainment
  • Membership Cancellation
  • 4
  • 4
  • 284

Hello i am having trouble canceling my membership.i dont want to pay the 5 movies because i have 2 accounts so i can not pay the dvds i cancel them but they just send them out.and i just want to have peace im not trying to worry about this.i dont have money to pay for this and i did not agree to this.it said nothing about this in the terms or agreement.so can i cancel this without having to pay... Read more

Was this review helpful? 0 0
 
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